HomeTown Credit Union, Minnesota ยท 3 weeks ago
High School Intern - Teller / Member Services Representative (MSR)
HomeTown Credit Union is dedicated to making a difference in the community through its core values. The intern will act as the primary point of contact for members, providing excellent banking services and supporting the member-centric environment of the Credit Union.
BankingFinancial ServicesNon Profit
Responsibilities
Act as the primary point of contact for members and provide excellent banking services in a professional courteous manner
Support the Credit Union's member centric environment by acting as a liaison between members and other Credit Union staff
Strengthen the Credit Union brand/image by consistently conducting yourself in a professional, friendly, and positive manner
Confidentiality of member information is required
Process member transactions in an efficient and accurate manner while adhering to Credit Union policies and procedures
Maintain an ongoing knowledge of the member services platform such as transactions, account maintenance, online services support, etc
Balance personal cash drawer/cash dispenser within cash policy guidelines
Assist in balancing the vault and verifying cash deliveries
Assist in performing branch opening and closing procedures
Assist with daily check processing duties
Handle member inquiries and direct inquiries to other staff as appropriate
Be knowledgeable of and adhere to all Credit Union policies and procedures
Perform other duties as assigned
Qualification
Required
Working towards High School Diploma or GED
Excellent customer service skills
Collaborative attitude and team player
Ability to learn new computer software and become proficient
Ability to work in an environment of urgency, which demands flexibility and on-the-spot sound decision making
Ability to remain professional and courteous with others in stressful, high-pressure situations
The ability to work independently, utilizing analytical skills, organizational techniques, and the effective use of time management
Detail orientated with the ability to multi-task, prioritize activities and manage change
Excellent communication skills, including listening, writing and presentation
Benefits
Professional Growth
Flexible work schedule
Scholarship Opportunities
Paid Time Off