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RateLinx · 20 hours ago

Implementation Project Manager

Scottsdale, AZ

Full-time

Onsite

Mid Level

$80K/yr - $90K/yr

RateLinx is an industry-leading logistics and transportation SaaS provider. The Project Manager will assist the Implementation Team in completing projects on time and serve as the main contact for client interactions, ensuring effective communication and project planning.

AnalyticsLogisticsShippingSoftwareSupply Chain Management

H1B Sponsor Likely

Responsibilities

The Project Manager will assist the Implementation Team with completing projects correctly and on time to meet their 'go-live' dates

The Project Manager will be the main contact for client interaction and project planning activities such as client communications, resource planning, reporting, and documentation creation

You will bring the ability to coordinate with all partners: clients, vendors, carriers, solutions engineers, software engineers, and more

You will work in a collaborative team environment where you will bring your own expertise to execute projects with demanding deadline expectations

You will act as a project leader of the implementation team by:

Setting up and managing a portfolio of projects

Leading project meetings to assure expectations and deadlines are clearly communicated internally and externally

Creating functional specifications, technical specifications, and system setup documents

Monitoring and delivering on deadlines, milestones, and status updates

Monitoring and reporting on job specific tasks that are a work in progress

Ensuring the project's RateLinx system is successfully delivered on time and meets the client's custom requirements that mirrors our responsive, customer service, values-based company structure

Supporting all RateLinx products during implementation, prioritizing work tasks, and staying organized to meet customer go-live dates

You will provide an outstanding customer experience by:

Focusing on the two goals of delivering projects on time to happy clients

Acting as the primary point of contact for assigned customers

Maintaining a reliable, trusting relationship with the customers

Responding to client communications in professional, courteous, and prompt manner

Qualification

Functional Specification CreationLogistics ExperienceProject ManagementTechnical FocusCustomer Service SkillsCommunicationTeam CollaborationSelf-Starter

Required

Experienced Project Manager who knows how to plan and take action

Experience creating functional specification documents

Technical and analytical focus while working within established standards and guidelines

Ability to present new ideas and concepts after careful analysis and testing

Ability to work independently with limited supervision

Ability to function effectively in a team environment

Demonstrate curiosity, understanding, accountability, desire for details, and thrive under pressure

Ability to handle multiple, simultaneous projects in a fast-paced environment while maintaining quality

Ability to make decisions that support company guidelines authoritatively and quickly

Task-based and technically oriented communication

Excellent communicator who can teach others how to use software

Exhibit excellent customer service skills

Self-starter

Ability to work until tasks are completed

Experience in the logistics and transportation industry

Ability to commute to Scottsdale, AZ 85254

Preferred

Bachelor's

Benefits

401(k)

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Life insurance

Paid time off

Referral program

Retirement plan

Vision insurance

Company

RateLinx

RateLinx is a complete Supply Chain and Logistics visibility and analytics DaaS platform built to solve complex supply chain problems.

Founded in 2002

Madison, Wisconsin, USA

51-200 employees

https://www.ratelinx.com

H1B Sponsorship

RateLinx has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2022 (1)

2020 (1)