Zions Bancorporation · 15 hours ago
Special Assets Recovery Operations Manager (in-office) - Midvale, UT
Midvale, Utah, United States
Full-time
Onsite
Entry, Mid Level
$75K/yr - $95K/yr
2+ years expZions Bancorporation is one of the nation’s premier financial services companies, and they are seeking a Special Assets Recovery Operations Manager to join their team. This role involves managing special assets operations, overseeing recovery processes, and ensuring compliance with financial regulations.
AgricultureBankingFinanceFinancial Services
Responsibilities
Manage the special assets operations within Centralized IL Collections, recovery and consumer special assets
Be responsible for consumer and consumer RE payment processing, reversals, and recovery components
Be responsible for GL reconciliations and ICARS reporting and certifications
Perform operational risk testing as required
Manage the charge-off recovery process for Affiliate divisions and products
Be responsible for the posting of monetary and non-monetary transactions to the various systems
Oversee the UFTC monetary transfer process to ensure we are in compliance and manage the transaction processes for the collection teams
Oversee collection call status, delinquency, and department allocation reporting
Oversee and approve charge-offs for overdraft, consumer loan, bankcard, and credit line accounts for Affiliate divisions
Be responsible for the check by phone and treasury management payments and processing, ChexSystems updating, reporting, and Consumer Credit Bureau updates
Compile data and maintain necessary records and files to ensure efficient and consistent reporting of investigations
Make recommendations for relationship disengagement to management and/or appropriate risk officer
Meet SLAs for the completion of scheduled reviews
Perform other duties as assigned
Qualification
Required
Requires a bachelor's degree in finance, accounting, business, or related field and 2+ years of experience in consumer lending operations, collections, recovery, analytics, or other directly related experience
Experience in operational process improvement within assigned job duties
Requires supervisory and/or office management experience
Working knowledge of consumer lending operations, collections, recovery, bank source systems (consumer, deposits, recovery, bankcard, ECM, E-OSCAR), GL processes and accounting, SOX applications, UFTC, ICARS, ACH, etc
Ability to manage an operations unit in a high volume fast-paced environment
Working knowledge of regulatory requirements within special assets functions
Ability to deal effectively with clients, management and branch/department staff
Excellent problem solving, customer service and communication skills, both written and verbal
Must be organized and have good supervisory skills
Ability to set and maintain high quality work standards
Ability to lead and train staff
Solid auditing and analysis skills
Working knowledge of computer software including word processing, spreadsheets, loan systems
Benefits
Medical, Dental and Vision Insurance - START DAY ONE!
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
Mental health benefits including coaching and therapy sessions
Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
Employee Ambassador preferred banking products
Company
Zions Bancorporation
Zions Bancorporation is a financial services company involved in SBA lending, public finance advisory services, and agricultural finance.
10001+ employees
H1B Sponsorship
Zions Bancorporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (68)
2024 (39)
2023 (61)
2022 (68)
2021 (45)
2020 (36)
Funding
Current Stage
Public CompanyTotal Funding
$1.09B2025-08-11Post Ipo Debt· $500M
2024-11-14Post Ipo Debt· $500M
2013-09-13Post Ipo Debt· $87.9M
Leadership Team
Harris Simmons
Chairman and CEO
Recent News
MarketScreener
2025-12-24
2025-12-23
Company data provided by crunchbase