Better Talent · 6 hours ago
Liability Desk Adjuster (In-office)
Bozeman, MT
Full-time
Onsite
Mid Level
$70K/yr - $120K/yrProper Insurance is a specialty property & casualty program manager focused on short-term rental risks. They are hiring an experienced Liability Desk Adjuster to manage third-party claims from start to finish, ensuring accurate evaluations, effective negotiations, and a strong customer experience.
Hospitality
Responsibilities
Manage a caseload of liability claims from FNOL to closure with accuracy, urgency, and empathy
Analyze coverage against policy forms/endorsements; draft clear, defensible coverage positions and reservation/denial letters
Plan and execute investigations: recorded statements, scene/doc reviews, witness interviews, social/open-source checks as appropriate
Assess liability and comparative fault; apply jurisdictional standards and good-faith requirements
Evaluate bodily injury and property damage exposures (specials/general damages, future meds, wage loss); validate causation
Negotiate fair, timely settlements consistent with facts, policy, and venue; document rationale
Set and adjust reserves based on exposure; surface outliers early with tight file discipline
Coordinate vendors and experts (field, medical, biomech, surveillance) with precise instructions and accountability
Manage litigated matters with panel counsel—strategy, discovery, budgets, reporting, and resolution planning
Communicate proactively with insureds, claimants/attorneys, brokers, and internal stakeholders—no black holes
Maintain meticulous notes, diary control, SLA compliance, and regulatory adherence
Qualification
Required
Liability adjusting experience required handling GL/BI/PD claims
Proven end-to-end file ownership: investigation, coverage analysis, valuation, negotiation, and closure
Strong writing and negotiation skills; comfortable delivering hard news respectfully
Working knowledge of claim regulations, time limits, and Unfair Claims Practices
Technically diligent: disciplined diary, clean documentation, accurate data
Active adjusting license(s) as required; ability to obtain additional licenses if needed
Benefits
Paid time off such as PTO, sick days, and vacation days
Health insurance
Life insurance
Dental insurance
Vision insurance
Retirement benefits or accounts
Healthcare spending or reimbursement accounts, such as HSAs, FSAs, and HRAs
Short term disability insurance
Workplace perks such as recreation activities, food and coffee, and flexible work schedules
Company
Better Talent
Better Talent blends technology, behavioral science, and a high-touch human approach to help you identify and hire the best candidates.
Founded in 2017
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Adam Tully -.
COO
Company data provided by crunchbase