Zwicker & Associates, P.C. · 5 hours ago
Senior Debt Collector
Tempe, AZ
Full-time
Onsite
Senior Level
$19/hr - $20/hr
5+ years expZwicker & Associates, P.C. is a national creditor rights law firm known for its ethical practices and strong representation in debt collection. They are currently looking for a Senior Debt Collector who will be responsible for contacting consumers to recover outstanding payments and ensuring compliance with relevant laws and company policies.
ConsultingLegal
Responsibilities
Contact consumers via phone, email, or mail to recover outstanding payments
Record accurate and detailed notes; update account status and card member’s information into computer system
Meet or exceed daily, weekly and monthly performance goals, deadlines and objectives
Comply with policies and procedures of Zwicker & Associates, P.C
Comply with FDCPA and state consumer protection laws
Other duties as assigned
Qualification
Required
5+ years of debt collection's experience, preferably 3rd party collections
Knowledge of the FDCPA and state consumer protection laws
Above average administrative and phone skills
Strong negotiation skills
Excellent communication skills
Well organized, results driven
Effective decision-making skills
Strong listening, interpersonal, oral, and written communication skills
Basic computer skills
Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing
Be able to operate a computer, phone, or equivalent device
Be able to complete a minimum of a 40-hour flexible workweek schedule
Be able to read and comprehend position-specific documents and correspondence
Be able to lift five pounds or greater
Be able to sit 90% of the workday at times
Be able to bend at the waist and be mobile when needed
Be able to concentrate and use critical thinking
Benefits
Medical, vision, and dental insurance
Long-term disability insurance
Life insurance
Compensated time off
Paid holidays
401 (K) with match
Company
Zwicker & Associates, P.C.
Zwicker & Associates is a law firm that offers legal services in collection law in Massachusetts.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Ron Levenson
EVP & CFO
John Twite
Executive Vice President/COO
Company data provided by crunchbase