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The Guitar Center Company · 4 hours ago

GC Pro Logistics Coordinator (Hiring Multiple Locations)

Manhattan, NY

Full-time

Onsite

Mid Level

$21/hr - $25/hr

3+ years exp

Guitar Center is a leading retailer in the music industry, focusing on providing innovative audio-visual solutions. The Logistics Coordinator supports Account Managers by managing order fulfillment processes and ensuring timely delivery of products and materials.

Retail

H1B Sponsor Likely

Responsibilities

Coordinate all aspects of GC Pro orders from client payments to delivery of goods and services

Track purchase orders, shipping, and delivery details, ensuring all data is correctly logged in CRM or GC systems

Communicate proactively with Account Managers, vendors, store personnel, and clients to provide status updates and/or resolve delays or discrepancies

Verify pricing, quantities, and delivery information on all purchase and sales orders

Process “roll tickets” upon proof of delivery

Support GC Pro related store operations by locating and coordinating store-sourced stock, assisting with shipping and receiving, and collaborating with retail teams

Offer guidance on GC Pro processes and protocols related to order management and fulfillment

Assist with returns, exchanges, and warranty claims, ensuring timely and accurate resolution

Identify and report inventory discrepancies, damaged goods, or obsolete Y Code items for RMA opportunities

Participate in team meetings, trainings, and special projects as assigned

Qualification

Logistics experienceOrder managementMicrosoft Office SuiteCRM systemsPro audio/video familiarityCommunication skillsOrganizational skillsProblem-solving skills

Required

High School Diploma or GED required

Minimum 3 years of experience in logistics, operations support, or order management—ideally within Guitar Center

Proficiency in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint)

Strong organizational, problem-solving, and follow-up skills

Excellent communication skills and ability to work collaboratively with both internal and external partners

Preferred

Experience with CRM or POS systems preferred

Basic familiarity with pro audio, video, or musical instrument equipment a plus

Benefits

Medical

Dental

Vision

401K plus company match

Mental health support

Paid sick/holiday/vacation time

Employee discount program

Tuition reimbursement options

Company

The Guitar Center Company

Glassdoor3.0

We exist so music can persist. Our family of brands has put more instruments into the hands of more people than anyone on the planet.

Founded in 1964

Westlake Village, CA, US

10001+ employees

http://www.guitarcenter.com

H1B Sponsorship

The Guitar Center Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (17)

2024 (7)

2023 (16)

2022 (5)

2021 (5)

2020 (6)