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Vortex Doors · 19 hours ago

Commercial Door Technician

Charlotte, NC

Full-time

Onsite

Entry Level

2+ years exp

Vortex Doors is America’s highest quality and most customer-centric commercial and industrial door repair company, seeking Service Technicians to join their team. The role involves installing, repairing, and maintaining various types of doors and related hardware, ensuring efficient and safe functionality while providing excellent customer service.

Facilities Support ServicesFurnitureService Industry

Responsibilities

Door Installation: Install and repair a variety of commercial doors using appropriate tools and equipment

Repairs and Maintenance: Diagnose and conduct routine repair door-related issues, such as broken springs, hinges, locks, and electrical components

Hardware Installation: Install and configure door hardware, such as locks, handles, closers, and access control systems

Safety Compliance: Ensure that all installed doors meet safety and building code regulations and standards

Customer Service: Provide excellent customer service by addressing client inquiries, explaining repair processes, and offering solutions to door-related problems

Documentation: Maintain accurate records of service visits, repairs, and installations, and provide reports as required

Troubleshooting: Diagnose, identify, and resolve technical issues with doors efficiently. Communicate with customers offering cost-effective solutions

Quality Assurance: Perform quality checks on installations and repairs to ensure they meet company standards

Qualification

Door installationTroubleshootingDoor hardwareUse of handPower toolsSafety regulationsProblem-solving skillsCustomer service skillsMathematical calculationsAttention to detail

Required

High school diploma or equivalent

Ability to use hand and power tools effectively

Excellent problem-solving and troubleshooting skills

Proficiency in performing mathematical calculations involving fractions and reading a tape measure accurately for precise measurements and installations

Good communication and customer service skills

Attention to detail and a commitment to quality workmanship

Knowledge of safety regulations and adherence to safety protocols

Valid driver's license with a clean driving record

Physical ability to lift up to 50 pounds

Physical ability to continuously lift and bend, climb ladders up to 20' in height, work on knees for extended periods of time and proficient operating power tools