Vivint · 5 hours ago
Monitoring Specialist (Lindon, UT
Lindon, UT
Full-time
Onsite
Entry Level
$17/hr - $18.25/hr
1+ years expVivint is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. The Monitoring Specialist role involves protecting families and property 24/7 by responding to alarm signals, dispatching emergency services, and providing customer support.
ElectronicsSecuritySmart Home
Responsibilities
Properly responding to alarm signals from our customers’ alarm systems
Dispatching emergency signals to police, fire, and medical agencies
Providing world-class customer service to our customers in their time of need
New hires complete a 3-week new hire classroom training followed by a 2-week hands-on training
Includes comprehensive training on both alarm standard operating procedures and how to assist customers in emergency situations
Dispatch police, fire or EMS when needed
Notify customers of non-emergency signals
Notify account contacts of emergency signals after dispatch
Receive and process inbound calls requesting information
Position requires some weekend and, holiday, and shift work and may require mandatory overtime
Qualification
Required
You must be able to work in our Lindon, UT office
Must be able to pass an FBI criminal background check to obtain a Burglar Alarm License (or equivalent) in all 50 states
High School Diploma or equivalent
Be able to type a minimum of 40 wpm
Preferred
One year customer service experience preferred, but not required
Benefits
Flexible scheduling
Paid holidays and flexible paid time away
Employee/Friends/Family Discounts
Career development and leadership opportunities
Medical/dental/vision/life coverage & 24/7 Medical Hotline
401(k) + Employer Match
Employee Resource Groups
Discounts with various national companies and vendors
Access to our private health clinic, 24/7 Gym, basketball courts, sand volleyball pits and much more at our corporate office in Provo and Logan, Utah
Company
Vivint
Vivint offers an integrated smart home system along with in-home consultation, professional installation, monitoring, and support.
10001+ employees
H1B Sponsorship
Vivint has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (20)
2023 (19)
2022 (26)
2021 (20)
2020 (24)
Funding
Current Stage
Public CompanyTotal Funding
$1.27BKey Investors
Goldman Sachs
2022-12-06Acquired
2020-01-21Post Ipo Equity· $488M
2020-01-21IPO
Leadership Team
Todd Pedersen
CEO & Founder
Brandon Bunker
Vice President of Artificial Intelligence
Recent News
Company data provided by crunchbase