Dave Wright Auto ยท 16 hours ago
Fixed Operations Director
Hiawatha, IA
Full-time
Onsite
Lead/Staff, Director/Executive
3+ years expDave Wright Auto is a rapidly growing company that has been voted 'Best Dealerships to Work For' 12 times. The Fixed Operations Director will maximize customer and employee satisfaction while ensuring profitability in the Fixed Operations department.
AutomotiveCustomer ServiceRetail
Responsibilities
Hold staff accountable to Service and Parts processes
Ensure CSI is above national average
Review and make decisions based off Service & Parts Reports
Ensure compliance of workplace rules and regulations
Review productivity metrics
Review Parts pricing and matrix
Read and understand financials of Service & Parts
Grow the Fixed Operations team
Lead and develop staff
Hire, onboard, and retain staff
Review receivables
Evaluate performance, recognize accomplishments, and hold 1 on 1 meetings with staff
Work with managers from all departments on a daily basis
Qualification
Required
Minimum of High School degree or equivalent
Valid driver's license
3 years in Automotive Service Department and/or Parts Department required
1 year of supervisory experience
Benefits
Health, Dental & Life Insurance
401k
3 National Holiday celebrations per month
Company
Dave Wright Auto
Dave Wright Auto is an automotive dealership and service center.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase