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National General · 9 hours ago

Attorney-Represented Bodily Injury Claims Adjuster - PST/MST (Remote) - National General

United States

Full-time

Remote

Entry, Mid Level

$50K/yr - $104K/yr

2+ years exp

National General is part of The Allstate Corporation, providing innovative insurance solutions. They are currently seeking an experienced Bodily Injury Telephone Adjuster to manage and negotiate claims, ensuring thorough investigation and adherence to insurance policies.

FinanceFinancial ServicesInsurance

No H1B

Responsibilities

Handles investigation regarding all aspects of bodily injury claims (coverage, damages, subrogation, litigation) with the exercise of discretion and independence within increased level of authority

Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department

Determines subrogation or fraud potential and how to handle

Identifies customer needs and works to meet those needs using appropriate customer service skills

Recognizes and identifies body parts of a vehicle and understanding of other potential property damage

For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome

This job does not have supervisory duties

Qualification

Bodily injury claims handlingLitigation experienceCustomer service orientationAnalytical skillsProficient in WordProficient in OutlookTime management skillsVerbal communication skillsWritten communication skills

Required

Experience in handling homeowner, commercial, or auto liability claims

Ability to work 8am--5pm Pacific time zone hours

Strong analytical skills

Excellent attention to detail

Ability to effectively manage and negotiate claims

Ability to investigate and confirm the facts of loss for basic to advanced automobile accidents

Ability to determine coverage, liability, damages and otherwise adjust and negotiate claims within limit of authority

Ability to handle investigation regarding all aspects of bodily injury claims (coverage, damages, subrogation, litigation) with the exercise of discretion and independence within increased level of authority

Intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department

Ability to determine subrogation or fraud potential and how to handle

Ability to identify customer needs and work to meet those needs using appropriate customer service skills

Ability to recognize and identify body parts of a vehicle and understanding of other potential property damage

Ability to partner with assigned reps from fraud or subrogation areas to achieve best outcome

Ability to obtain and maintain adjuster licenses as required

Customer service orientation

Strong verbal and written communication skills

Strong time management skills from a global case management and pending perspective (vs. transactional)

Effective problem solving and analytical skills; ability to detect differences and issue recognition from multiple sources

Proficient in Word and Outlook