Apply on Employer Site

Texas First Rentals · 8 hours ago

Key Account Representative - Texas First Rentals

San Antonio, TX

Full-time

Onsite

Mid Level

4+ years exp

Texas First Rentals is focused on providing exceptional service and growth in key accounts. The Key Account Representative is responsible for managing customer relationships, driving revenue growth, and ensuring a positive customer experience through collaboration and strategic planning.

Real Estate

Responsibilities

Provides Legendary Customer Service to our corporate target customers and larger potential customer base

Collaborates with leadership to identify Enterprise opportunities for revenue gain within the customer base and executes said targets

Efficiently and consistently meets/exceeds Targeted Annual Growth and Portfolio Health Target Goals for assigned customer accounts

Serves as the company “expert” on each assigned account and serves as a liaison to facilitate all efforts to provide a positive customer experience

Obtain information/data from the customer to support the growth of sales potential

Performs monthly health checks with customers in an effort to maintain a robust partnership

Collaborates with leadership/supervisor to perform a quarterly business review of the portfolio with the customer

Creates value with safety initiatives in alignment with customers and Texas First Rental

Develops and executes business plans using the SMART Goal with each assigned target

Responsible for the overall management of each assigned account to include, but not limited to, the management of: + rate structure + accounting lifecycle in collaboration with the Finance Dept. + customer damage and/or billing disputes with the customer + continued communication of rental needs internally to facilitate legendary customer service for assigned accounts

Meets with the customer to review Annual rate and commitment

Prepares and presents approved contracts/lease agreements to assigned accounts and effectively communicates agreements within Texas First Rentals management and sales teams

Prepares sales plans, expenses, daily calls, and sales reports

Maintains records of sales or other business transactions

Prepare sales or other contracts

Performs other duties as assigned

Qualification

Construction equipment knowledgeSelling techniquesCustomer relationship managementMS Office proficiencyBusiness developmentCommunication skillsOrganizational skillsAttention to detailTeamworkProblem-solving

Required

A minimum of four years of work-related skill, knowledge, or experience is required

Valid driver's license

Expert knowledge of construction equipment and the rental industry

Expert knowledge of selling techniques (prospecting, overcoming objections, closing sales)

Excellent selling, negotiating, and closing skills with the ability to build long-term business relationships

Proficient with MS Office Word, Excel, Outlook, etc

Understands the implications of new information for both current and future problem-solving and decision-making

Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems

Exceptional attention to detail

Driven and results-oriented; business development, KPIs, and market expansion to meet corporate targets

Excellent oral and written communication skills with strong interpersonal skills to establish working relationships with multiple departments and various levels of the organization

First-class organizational, multi-tasking, and time management skills, deadline-oriented

Understands written sentences and paragraphs in work-related documents, and communicates effectively in writing as appropriate for the needs of the audience

Ability to work with all levels of personnel within the organization and customer operations

Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and accurately

Ability to work independently and within a team in a fast-paced, high volume environment with emphasis on accuracy and timeliness

Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations

The ability to listen to and understand information and ideas presented through spoken words and sentences