Omni Hotels & Resorts · 15 hours ago
Rooms Leader in Development (LID) | Starts June 2026
San Antonio, TX
Full-time
Onsite
Entry Level
1+ years expOmni Hotels & Resorts is seeking a Rooms Leader-in-Development for the beautiful Omni La Mansion. This role is part of a Management Training Program aimed at developing management skills in Housekeeping and Front Office operations, with responsibilities spanning various departments within the hotel.
ConsultingEventsFood and BeverageHospitalityResorts
Responsibilities
Complete all LID learning commitments, schedule appointments with designated commitment resources, and submit required monthly LID progress reports
Demonstrate knowledge of housekeeping systems, equipment, daily reports, and operational standards
Conduct room inspections in accordance with established quality and brand standards
Maintain a strong understanding of hotel rate plans, rate codes, and rate strategy when making rate adjustments for guests
Assist with the initial and ongoing training of Front Office associates; conduct MOS audits and provide coaching as needed
Provide shift coverage as necessary in the event of staffing shortages or call-offs
Consistently represent the Omni brand and culture, modeling behaviors aligned with Omni leadership competencies
Reinforce and train associates on Power of One and Power of Engagement principles
Engage proactively with guests and associates, demonstrating, recognizing, and rewarding Power of One behaviors
Foster a positive work environment focused on employee growth, interdepartmental collaboration, and exceptional service
Respond promptly to guest requests and concerns, ensuring proper follow-up and adherence to the service recovery process
Maintain full proficiency in Front Office operations, including check-in/check-out procedures, cash handling, parking validation, folio adjustments, payment processing, room blocking, and daily checklists
Uphold Four Diamond standards of guest service and professional appearance at all times
Qualification
Required
Associates degree required
Must have the ability to manage deadlines
Demonstrated leadership abilities
Ability to multi-task in a fast-paced environment
General knowledge of Microsoft Word, Excel, and PowerPoint
Must have a strong attention to detail as well as strong customer service skills
Must be able to work a flexible schedule, 47.5 hours a week including weekends and holidays
Must know emergency procedures and work to prevent accidents
Must be able to relocate upon completion of the program
Preferred
1 year of experience in Hospitality Supervision or Management role preferred
Company
Omni Hotels & Resorts
Omni Hotels creates memorable guest experiences at 60 luxury hotels and resorts in North America
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jeff Doane
Chief Commercial Officer
Joy Rothschild
Chief Human Resources Officer
Recent News
2025-12-02
2025-11-15
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