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US Community Credit Union · 11 hours ago

Financial Service Representative

Hermitage Avenue - Nashville, TN 37210

Full-time, Part-time

Onsite

New Grad, Entry Level

$17/hr - $20/hr

0+ years exp

US Community Credit Union (USCCU) is a family-oriented financial institution located in Nashville, TN, dedicated to improving the financial lives of its members. The Financial Service Representative role focuses on delivering exceptional member experiences through financial guidance, transaction processing, and relationship building.

Financial ServicesInsuranceNon ProfitWealth Management

Growth Opportunities

Responsibilities

Provide prompt, efficient, and friendly assistance to members with a wide range of financial transactions

Take initiative to identify and complete unassigned or pending tasks without prompting

Contribute to overall branch efficiency through opening/closing duties, lobby maintenance, and other responsibilities as assigned by branch leadership

Maintain an accurate and balanced cash drawer

Process member transactions such as deposits, withdrawals, and loan payments with precision

Complete additional services including money orders, cashier’s checks, and other member requests while ensuring compliance and security

Consistently demonstrate the credit union’s service standards through professionalism, courtesy, and dependability

Support a positive team environment built on collaboration and mutual respect

Deliver high-quality service to all members and individuals conducting business with the credit union

Educate members about USCCU’s full range of products and services, aligning solutions with their unique financial needs

Participate in product focus campaigns and branch goals programs by submitting quality referrals through the core system

Take an active role in achieving branch performance and service goals

Demonstrate comprehensive understanding of the credit union’s products, services, and digital tools

Clearly communicate product benefits and recommend solutions that enhance member satisfaction and financial success

Embody USCCU’s mission and values by fostering trust, collaboration, and a member-first culture

Perform additional job-related tasks as required or assigned by branch leadership

Qualification

Financial guidanceTransaction processingMember serviceMS WordMS Excel10 key calculatorCommunication skillsOrganizational skills

Required

One month to twelve months of similar or related experience

A high school education or GED

Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion

Must possess good communications skills

Excellent organizational skills

Be proficient in MS Word and Excel

Be able to operate a 10 key calculator and computer keyboard