Bally’s Corporation · 15 hours ago
Events & Promotions Associate O/C
Biloxi, MS
Part-time
Onsite
New Grad, Entry LevelBally’s Corporation is a global casino-entertainment company with a growing omni-channel presence. The Events & Promotions Associate will assist the Special Events & Promotions Manager in facilitating operations for in-house events and promotions, ensuring superior guest service and assisting patrons with their requests.
CasinoGamblingHospitalityOnline GamesResorts
Responsibilities
Facilitate events & promotions through distributing gifts, Xtra Credit, and promotional merchandise
Assists in events through setting up event space, organizing merchandise and decorations, and filling out customer forms
Occasional cash handling. Must receive cash handling instructions and abide by property cash handling policies and procedures
Assists patrons in requests for assistance, services, and information in a courteous, respectful manner. Provides superior guest service to all guests
Educates customers on upcoming promotions and events. Maintains knowledge of property information, including memorabilia
Prepare and facilitate decorations for special events, parties, property for holidays and any other request by other departments
Upholds the Mission Statement – We create authentic experiences that rock
Usher - Scans tickets as guest enter and exit the theater and notify the Box Office Manager if an error occurs
Prohibits guests to enter with outside beverages
Assists guests in locating proper seat and section in the venue
Motorcoach - Prepares group package incentives, including communication, bus payment, coupons, club cards, and group tracking
Reconciles group activities and any payments due to coordinator upon check-out
Promotes outstanding guest relations
Markets Motorcoach packages to tour operators and bus companies through telemarketing, trade show leads, and tourism referrals
Creates player accounts from group manifest
Greets busses on arrival, welcoming, explaining Encore players cards, and casino promotions, and assists players with all inquiries
Represents Hard Rock Biloxi in the most positive manner with guests, co-workers, managers, and vendors
Lives by the Hard Rock Values!
Qualification
Required
High School diploma general education (GED)
Must possess basic computer skills and knowledgeable with casino computer systems, and Microsoft applications
A Mississippi Gaming Commission work permit is required for this position
Must possess excellent organizational skills
Must be very detailed oriented
Must project a professional and positive image
Must have a high level of energy
Excellent interpersonal skills
Ability to deal with people in a manner that shows sensitivity, tact, and professionalism
Must be able to communicate clearly and effectively with all Hard Rockers and guests
Ability to understand and promulgate written memos, instructions, regulations
Excellent Telephone Skills Required
Must be able to lift at least 25 pounds
Must be able to stand for 4 or more hours
Must be prompt and able to work in a very-fast paced environment
Benefits
Comprehensive health coverage plan that includes medical, dental, and vision
401(K)/ Company Match
Access Perks and Childcare discounts
Company
Bally’s Corporation
Bally’s Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence.
Founded in 2004
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.45BKey Investors
Gaming and Leisure Properties
2025-09-11Post Ipo Debt· $460M
2025-07-01Post Ipo Debt· $1.1B
2024-07-25Acquired
Leadership Team
Robeson Reeves
Chief Executive Officer
Recent News
Business Standard India
2025-12-16
Providence Business News
2025-12-03
2025-12-01
Company data provided by crunchbase