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Citi · 8 hours ago

Loan Operations Quality Control

Irving Texas United States

Full-time

Hybrid

Mid, Senior Level

$78K/yr - $117K/yr

5+ years exp

Citi is a global bank that provides various financial services. The Loan Operations Quality Control role involves managing loan documentation processes, providing analytical support for process improvements, and leading a small team to ensure compliance and efficiency in loan operations.

BankingFinanceFinancial Services

H1B Sponsor Likely

Responsibilities

This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process

Activities will include independently processing and closing loans within a complex loan operations environment

Integrates a solid understanding of industry, business standards and practices of loan documentation processes

Applies professional judgment, analytical thinking and knowledge of data analysis tools and methodologies to make recommendations to senior management to support process improvement

Ability to lead and provide guidance to a small team

Deals with most loan related problems independently and has some latitude to resolve complex issues

Applies judgment when interpreting data, preparing reports, and presents findings to management with recommendations based on identified trends and facts

Designs and analyses complex reports often related, but not limited to loan documentation processes to satisfy management requirements and support/control activities

Participates in, and supports the implementation of, projects as assigned, applies project management skills to support initiatives

Interprets data and makes recommendations for the launch of new products/ services and upgraded platforms that loan documentation/processing functions

Demonstrates a understanding of the loan documentation processes to identify policy gaps and formulate policies to support the streamlining of related work processes

Minimizes risk to the bank through a solid understanding of procedural requirements - provides solutions to reduce errors, and to adhere to audit and control policies

Timely management, escalation and resolution of all requests / inquiries / issues / errors related to loan documentation

Applies a solid understanding of how the team and area integrate with others in accomplishing the objectives of the sub-unit, and the wider Operations group

Provides informal guidance and/or on-the-job-training to new team members

Has direct interaction with external customers to disseminate or explain information

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Qualification

Loan ProcessesRisk ManagementBusiness ProcessesLoan DocumentationAnalytical SkillsCommunication SkillsLeadership Skills

Required

5-8 years of experience

Reasonable knowledge of Business Processes, Systems and Tools used in the Loan Process

Demonstrate understanding of Loan Processes, Procedures, Products and Services

General awareness of managing, preparing, and reviewing loan documentation

Adequate ability to identify, mitigate, manage, resolve, and escalate risks and issues

Awareness of risk types, policies and control measures and processes

Comply with applicable laws, rules, and regulations, and adhering to Policies

Bachelor's/University degree or equivalent experience

Benefits

Medical, dental & vision coverage

401(k)

Life, accident, and disability insurance

Wellness programs

Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Company

Citi

Glassdoor3.8

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Founded in 1812

San Antonio, Texas, USA

10001+ employees

https://www.citi.com

H1B Sponsorship

Citi has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1386)

2024 (849)

2023 (1375)

2022 (1117)

2021 (876)

2020 (901)