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Wawa, Inc. · 18 hours ago

Team Supervisor

Store 8557 - Hagerstown, MD 21740

Full-time

Onsite

Mid Level

$19.25/hr - $26/hr

Wawa, Inc. is a leading convenience store chain, and they are seeking a Team Supervisor to lead shifts and ensure excellent customer experiences. The role involves managing team coordination, driving performance, and maintaining store policies.

CoffeeCustomer ServiceFood and BeverageOil and GasRetail

Responsibilities

Handle customer inquiries, gather feedback, and support positive customer interactions

Ensure smooth coordination between Associates, customers, and orders to deliver efficient and effective food and beverage service

Provide direction, feedback, and recognition to Associates, driving productivity and performance

Enforce safety, security, and store policies, including crisis management protocols

Manage inventory, stock levels, vendor check-ins, and cash handling procedures

Qualification

Supervisory experienceEffective communicationProblem-solvingRelationship buildingFlexible availability

Required

High School Diploma or GED equivalent

Must be 18+ years old with reliable transportation

Flexible availability to work various shifts, including weekends, and holidays, to meet business needs

Ability to communicate effectively, solve problems, and build relationships

Preferred

Supervisory experience in retail, food service, or fuel industries is a plus

Benefits

Medical

Dental

Vision and mental health benefits

ESOP (Employee Stock Ownership Plan)

401(k) + matching

Education Assistance Program

Store discounts

Paid time off

Paid parental leave

Access to additional benefit and wellness programs

Company

Wawa, Inc.

Glassdoor3.8

Here at Wawa, the sky's the limit. Voted as “America’s Favorite Convenience Store,” Wawa operates a chain of convenience retail stores located in Pennsylvania, New Jersey, Delaware, Maryland, West Virginia, Indiana, Ohio, Kentucky, Virginia, North Carolina, Georgia, Alabama, Florida, and Washington D.C.

Founded in 1902