TSP · 2 days ago
Technical Specialist
Atlanta, GA
Full-time
Onsite
New Grad, Entry Level
0+ years expTSP is an award-winning, customer-endorsed, minority-owned company providing IT services and talent solutions. The Technical Specialist will be responsible for product configuration and data manipulation to support healthcare customers in achieving their business objectives.
Information Technology
No H1B
Responsibilities
Support product configuration through data manipulation in Microsoft Excel and Google Sheets, bulk importing via in-application CSV upload tools, and manual builds as needed
Take ownership of the tactical day-to-day management and execution of workload, ensuring that tasks are completed efficiently and effectively
Adhere to company build processes to ensure that high-quality work is consistently delivered
Facilitate effective communication by verifying and sharing accurate information among team members
Identify and escalate potential risks and at-risk projects to the appropriate supervisor or individual, to mitigate or resolve issues in a timely manner
Maintain a professional and positive attitude in all company interactions, both internal and external
Complete other duties as directed by a member of company management/leadership
Adhere to all company policies, company workflows, and case-entry requirements
Qualification
Required
High school Diploma or GED required
0-2 years of experience in technical support or other related fields
Strong verbal, written, and interpersonal communication skills
Highly collaborative across the CX organization
Proficient in Microsoft Excel and/or Google Sheets for manipulating data
Demonstrated experience analyzing and mapping document structures to support process automation, data migration, or system integration
Self-starter who can independently drive deadlines and tasks forward with minimal guidance
Effective communicator who proactively identifies and communicates potential risks and concerns
Demonstrates a high level of attention to detail
Can work on multiple projects simultaneously
Learns, understands, and follows company standards and processes
Demonstrates strong communication skills
Effectively utilizes internal resources to follow established processes efficiently
Preferred
Associates / Bachelor's degree preferred or relevant experience
Experience utilizing Salesforce or similar CRM software
Experience/exposure to the healthcare market and IT ecosystem — preferred
Credentialing experience — preferred
Company
TSP
TSP is a privately held IT services company.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Frank Gonzalez
CEO / Co-founder
Rick Skaggs
President & Co-Founder
Recent News
2023-12-06
2023-07-13
2023-07-04
Company data provided by crunchbase