NEOGOV · 2 weeks ago
Eligibility Specialist I Continuous (ES)
Statewide, SC
Full-time
Onsite
New Grad, Entry Level
$35K/yr - $40K/yrNEOGOV is part of the State of South Carolina's Department of Social Services, which focuses on improving the lives of children, families, and vulnerable adults. The Eligibility Specialist I will conduct interviews to assess client eligibility for benefits and ensure proper documentation is maintained.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
The Eligibility Specialist I for our Economic Services Intake Centers is responsible for conducting telephone interviews to assist clients with determining eligibility for SNAP and FI at application and annual recertification. Collect and verify information to determine initial and continued eligibility for benefits and processes case if all required documentation is available at the time of the interview. Clearly and thoroughly documents receipt of all required information and contact with the household
Will be required to perform shelter/emergency response duties as directed
Qualification
Required
A High School Diploma and relevant program experience in clerical administration, Social Work, Correctional administration, and general Business Administration
A Bachelor's Degree may be substituted for the required program experience
Ability to exercise good judgment and discretion
Knowledge of local community resources
Ability to establish and maintain professional working relationships and communicate effectively
Ability to interpret and apply laws, regulations, policies, and procedures
Ability to quietly master required databases and systems
Ability to enter data into a computer to determine the eligibility for benefits consistently during the workday
Interview clients via telephone to gather necessary information
Must have a valid driver's license
Benefits
Health, Dental, Vison, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
15 days annual (vacation) leave per year
15 days sick leave per year
13 paid holidays
Paid Parental Leave
State Retirement Plan and Deferred Compensation Programs
Health insurance; retirement and savings plan options; and paid vacation and sick leave
Tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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