Front Desk Clerk jobs in United States
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Kolter Hospitality · 14 hours ago

Front Desk Clerk

positionOrlando, FL
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$15/hr - $15/hr

Kolter Hospitality is a company focused on delivering exceptional service to guests. They are seeking a Front Desk Clerk who will be responsible for managing check-in and check-out processes, addressing guest requests, and ensuring adherence to hotel policies and procedures.

ConstructionHospitalityReal Estate

Responsibilities

Assist guests with check in and check out processes
Coordinate all guest requests
Inform guests of hotel services, features and room amenities
Welcome the guest by name whenever possible
Follow the hotel’s rate structures, discounts and sell/upsell strategies
Performs cashiering tasks like bill/invoice settlement, posting charges, adjustments, etc
Know and carry out specified duties in response to fire alarm, guest medical emergency and security threats
Cancel room reservations according to policy
Report any items in need of repair
Follow all safety procedures while working

Qualification

Guest serviceCashiering tasksProblem solvingPositive attitudeFast-paced environment

Required

Assist guests with check in and check out processes
Coordinate all guest requests
Inform guests of hotel services, features and room amenities
Welcome the guest by name whenever possible
Follow the hotel's rate structures, discounts and sell/upsell strategies
Performs cashiering tasks like bill/invoice settlement, posting charges, adjustments, etc
Know and carry out specified duties in response to fire alarm, guest medical emergency and security threats
Cancel room reservations according to policy
Report any items in need of repair
Follow all safety procedures while working
Be effective and innovative in handling and solving problems in the workplace
Remain positive and helpful while working in a fast-paced environment
Committed to the success and growth of the company
Act honorably, even when no one is watching
Eagerness to grow and/or develop within the company
Passionately provide personalized guest service

Company

Kolter Hospitality

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Kolter Hospitality specializes in hotel management, development and acquisitions in the hospitality sector.
dateFounded in 2014
location
Delray Beach, Florida, USA
people-size501-1000 employees
web-link
https://www.kolterhospitality.com/

Funding

Current Stage
Late Stage

Recent News

PR Newswire
Dimension Hospitality Appoints Aimee Mangold as Chief Human Resources Officer
2025-10-25
Company data provided by crunchbase