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FirstService Residential · 7 hours ago

General Manager - High-Rise Condominium

Bal Harbour, FL

Full-time

Onsite

Senior Level

$160K/yr - $175K/yr

7+ years exp

FirstService Residential is a company specializing in property management, and they are seeking a General Manager to lead their on-site operations. The role involves managing relationships across departments, overseeing property maintenance and improvement projects, and ensuring quality service delivery to residents.

Property ManagementReal Estate

Responsibilities

Provide management and leadership to assigned property and book of business

Manage the functions of a team within a property while maintaining standards of excellence for processes, methods, and personnel

Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems

Maintain knowledge and understanding of the contract between the association and FirstService Residential. Ensure all contractual obligations are being met

Initiate contact with new residents

Conduct site inspections regularly, identify deficiencies and provide recommendations and action plans to improve the property

Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget

Create, maintain, and upload a wide variety of information in our portal including but not limited to work orders, signed meeting minutes and Monthly Management Report

Interview, select, recommend, hire, train and schedule assigned staff. Ensure proper coverage and staffing levels. Provide directions to staff and assist in the investigation and resolution of problems

Qualification

Community Association Management (CAM)Property OperationsMicrosoft OfficeCritical thinkingLeadership skillsJudgmentFlorida StatutesInterpersonal skillsProblem solvingDecision-makingOrganization skills