Bilingual (Spanish/English) Customer Service Representative - Onsite jobs in United States
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TP · 1 month ago

Bilingual (Spanish/English) Customer Service Representative - Onsite

TP is a global, digital business services company. They are seeking a Bilingual Customer Service Representative who will be responsible for responding to customer inquiries and providing excellent service in a collaborative environment.

CRMCustomer ServiceOutsourcingTechnical Support
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Growth Opportunities

Responsibilities

Handle and carefully respond to all customer inquiries
Provide excellent customer service through active listening
Work with confidential customer information and treat it sensitively
Aim to resolve issues on the first call by being proactive
Appropriately communicate with customers

Qualification

Bilingual (Spanish/English)Customer service experienceWindows-based systemsTyping speed (25 wpm)Solution-OrientedEmotional IntelligenceCritical ThinkingOrganizational SkillsCollaborationCommunication

Required

Proficient in Spanish and English
High School Diploma or equivalent
Minimum of 6 months of customer service experience
Must be 18 years of age or older
Ability to type at least 25 words per minute
Comfortable with desktop computer systems and have general knowledge of Windows-based systems

Preferred

Customer service and/or sales experience preferred
College degree preferred but not required

Benefits

Paid Training
Competitive Wages
Full Benefits (Medical, Dental, Vision, 401k and more)
Paid Time Off
Employee wellness and engagement programs

Company

TP is a global digital business services company.

Funding

Current Stage
Public Company
Total Funding
$2.03B
2025-01-15Post Ipo Debt· $514.85M
2023-11-16Post Ipo Debt· $1.52B
2007-01-18IPO

Leadership Team

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Daniel Julien
Chairman and CEO
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Miranda Collard
Chief Executive Officer- Americas | ExCom | Founder & Chair of TP Women | Board Member |
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Company data provided by crunchbase