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St. David's HealthCare · 7 hours ago

Concierge

Round Rock, TX

Full-time

Onsite

New Grad, Entry Level

St. David's HealthCare is committed to caring for patients with purpose and integrity. The Concierge role involves greeting patients and families, providing resource information, and ensuring a positive patient experience.

Health CareHospital

H1B Sponsor Likely

Responsibilities

Greets patients and families upon arrival at the hospital. Notifies registration of patient’s arrival at the hospital

Obtains cell phone numbers of waiting family members

Perform lobby rounding to ensure patients are kept aware of their wait time expectations

Writes descriptions of family members

Provides resource information as needed (food, lodging, stores, etc.)

Works with cardiologists and cardio-vascular surgeons in updating patients’ progress to family members

Greets visitors and oversees visitor’s sign-in and sign-out processing -- (notifies the appropriate parties of their arrival and provides a visitor or vendor badge as needed)

Works collaboratively with other departments to ensure that the patient and the patients’ families’ needs are met

Knows Code colors and assists per disaster policies

Oversees Lobby – contacts necessary resources for all event occurrences

Oversees distribution of newspapers, mail, deliveries to patient

Handles the forwarding or return of patient mail

Accepts deliveries and/or directs delivery personnel to the proper location

Performs all necessary office and other duties opening and closing procedures as needed

Maintains departmental records and keeps information sheets updated

Wheels emergency patients to the emergency registration area (volunteers only)

Helps patient units with patient discharges (volunteers only)

Other duties as assigned

Qualification

Patient interactionCommunication skillsCustomer serviceTeam collaborationProblem-solving

Required

High School Graduate / GED

Benefits

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

Free counseling services and resources for emotional, physical and financial wellbeing

401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

Employee Stock Purchase Plan with 10% off HCA Healthcare stock

Family support through fertility and family building benefits with Progyny and adoption assistance.

Referral services for child, elder and pet care, home and auto repair, event planning and more

Consumer discounts through Abenity and Consumer Discounts

Retirement readiness, rollover assistance services and preferred banking partnerships

Education assistance (tuition, student loan, certification support, dependent scholarships)

Colleague recognition program

Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Company

St. David's HealthCare

Glassdoor3.4

St. David’s HealthCare operates as a prestigious hospital system.

Austin, Texas, USA

5001-10000 employees

https://stdavids.com/

H1B Sponsorship

St. David's HealthCare has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2021 (1)

2020 (2)