Black Desert Resort ยท 1 day ago
IT Technician
US-FL-Orlando
Full-time
Onsite
Entry Level
$20/hr - $23/hr
2+ years expBlack Desert Resort is seeking an IT Technician to assist the Area IT Director in providing quality network and computer functions for team members at the Lake Nona hotels. This role involves user support, hardware and software configuration, and inventory management for end user equipment.
Hospitality
Responsibilities
Provide Technical support for the Lake Nona hotels internal telephone systems
Setup, maintain, and troubleshoot computer hardware
Maintain accurate documentation of all Lake Nona hotels internal IT systems
Provide both phone and on-site help desk support to end users
Provide technical support for network and local printers and multifunction devices
Install, configure, and troubleshoot desktop software applications
Work with technical support vendors to resolve server-based application issues
Setup new user logon and email accounts
Provide on-call weekend and night help desk support regularly
Follow all IT policies and procedures established in conjunction with IT Director and the corporate IT standards
Perform all other duties as assigned
Qualification
Required
Minimum 2 years of experience in a computer support environment
Proficient knowledge of Microsoft Windows operating systems and configuration
Advanced understanding of network basics and TCP/IP standards
Demonstrated ability to troubleshoot and solve IT issues
Strong written and oral communication skills
Time management skills and ability to work in a demanding environment with multiple deadlines
Organized and can work effectively independently and in a team environment
Delivers consistent service to all users of differing skill levels and requirements
Some travel may be required
Flexible to work evenings, weekends, holidays, after hour schedules and to be on call regularly
Demonstrated ability to troubleshoot and solve IT issues
Company
Black Desert Resort
A new spirit is stirring among greater Zion's storied landscapes.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase