AO Globe Life ยท 2 days ago
Benefits Associate REMOTE
United States
Full-time
Remote
New Grad, Entry Level
$90K/yr - $120K/yrAO Globe Life is seeking dedicated, people-focused individuals to join their remote team as Client Support Specialists. In this role, you will assist individuals and families across the United States in understanding and accessing important benefit programs designed to provide protection and peace of mind.
Insurance
Responsibilities
Conducting scheduled virtual consultations via Zoom with individuals and families across the U.S
Listening carefully to client needs and helping them identify benefit programs that best fit their circumstances
Providing clear explanations of available options in a professional, easy-to-understand manner
Guiding clients through the enrollment process from start to finish, ensuring they have the support they need at each step
Maintaining organized and accurate digital records of client interactions, documentation, and follow-ups
Offering continued support to clients after enrollment to ensure satisfaction and long-term relationships
Participating in ongoing professional development, including virtual team meetings, mentorship sessions, and product training
Working collaboratively with colleagues to share best practices, contribute to team goals, and promote a positive and service-oriented environment
Qualification
Required
Must be authorized to work in the United States
Must have access to a Windows-based laptop or desktop computer with a webcam
Must have a reliable internet connection and a quiet, professional workspace
Strong verbal communication and active listening skills
The ability to build rapport and establish trust through virtual interactions
A high degree of organization and attention to detail
Self-motivation and accountability when managing independent work
Comfort using technology, including video conferencing platforms such as Zoom, as well as email, digital forms, and client management tools
A positive, team-oriented attitude and willingness to learn
Preferred
Prior experience in customer service, sales, or client relations is helpful but not required
Benefits
Weekly Pay
Equity Opportunity
Bonus Program
Vested Renewals
Company
AO Globe Life
AO serves working families across America and Canada and we are the largest distribution system of Globe Life, American Income Division.
Founded in 1951
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Darez Meriwether
Chief Executive Officer
James Hill
Chief Operating Officer and Senior Partner
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