Sierra Pacific Industries · 6 hours ago
Inside Sales Support
Medford, WI
Full-time
Onsite
New Grad, Entry Level
$18/hr - $24/hr
0+ years expSierra Pacific Industries is a fourth-generation family-owned company and one of the largest lumber and millwork producers in the United States. They are seeking an Inside Sales Support person to work collaboratively with their Windows division, ensuring proper customer service and assisting customers with inquiries and order processing.
Manufacturing
No H1B
Responsibilities
Work with customer service manager and leaders to ensure proper customer service is being delivered
Communicate and coordinate with internal departments
Partner with the sales team to meet and exceed customer’s service expectations
Provide feedback to the company regarding service failures or customer concerns
Assist customers with questions and concerns while providing accurate answers and responses
Inform potential/existing customers about products and services
Handle returns or complaints while recording details of inquiries, comments or complaints
Provide timely and accurate information to incoming customer order status and product knowledge requests
Process customer orders, changes, and returns according to established department policies and procedures
Provide pricing and delivery information
Qualification
Required
6 months' prior customer service experience preferred
Knowledge of window products, window quoting systems, and AS400 is a plus
Excellent verbal and written communication skills with emphasis on professionalism
Proficient in Microsoft Outlook, Word, and Excel
High regard for accuracy
Dependable, self-motivated, and organized
Benefits
Excellent low-cost health benefits
Retirement plan with employer-paid contributions
Paid vacation and 10 holidays
Full Health Benefits Plan (including medical, dental, and vision) with low-cost premiums
A 401(k) with Company Match
Additional Retirement Contributions
Company-paid Life Insurance
Company
Sierra Pacific Industries
Sierra Pacific Industries is the lumber producer company.
5001-10000 employees
Funding
Current Stage
Late StageRecent News
2025-06-01
EIN Presswire
2025-04-14
Company data provided by crunchbase