Apply on Employer Site

WVU Medicine Thomas Hospitals · 10 hours ago

Registration Specialist - ENT - St. Francis Campus

Charleston, WV

Full-time

Onsite

New Grad, Entry Level

WVU Medicine Thomas Hospitals is an equal opportunity employer seeking a Registration Specialist for their ENT department. The role involves managing patient registration, collecting financial information, and ensuring compliance with hospital procedures.

Health CareHospitalMedicalOncology

Responsibilities

Obtains demographic/billing/insurance information from patient/family/legal guardian and enters into the registration/billing systems for service and claim processing and scans insurance cards & photo identification. Provides to the patient, information concerning insurance, payment of bills and hospital procedures

May complete managed care responsibilities in regard to obtaining pre-certification and authorizations

Prepares WVU Medicine standard consent form, notice of privacy practice and/or other necessary paperwork related to registration and presents to patient/family/legal guardian for signatures. Obtains electronic signature for consent to treat and patient financial obligations

Collects deposits/co-payments/deductibles/patient liability payments when applicable, provides patient receipt and documents payment in the registration/billing systems

Prepares armband for patient identification

Balances daily receipts and cash drawer for patient payments as needed. Follows up on accounts as indicated by system flags (courtesy dismissal/comments/red stickers)

May initiate various screenings and obtains all pertinent information for coverage and completes appropriate paperwork

Performs medical necessity checks and completes Advanced Beneficiary Notice as needed

Schedules, reschedules, or cancels patients in accordance with hospital workflows

Checks for order completeness and validate order against scheduled service

Qualification

Medical insurance knowledgePatient registration systemsMedical terminologyAttention to detailMulti-taskingVerbal communicationWritten communicationOrganizational skills

Required

High school graduate or equivalent

State criminal background check and Federal (if applicable), as required for regulated areas

Ability to accurately utilize applicable computer software and equipment for access processing & demonstrates ability to follow down time procedures

Demonstrate knowledge of procedure to report and/or document unsafe/hazardous conditions, incidents and defective equipment in compliance with hospital policy

Requires considerable attention to detail, the ability to be organized and to be able to perform multiple tasks simultaneously

Requires the ability to memorize a considerable amount of information, and to be able to reference information not retained from written sources or from appropriate personnel

Requires the ability to understand medical insurance requirements for payment and basic knowledge of covered services

Excellent written and verbal communication skills and the ability to understand written and verbal communication

Basic knowledge of medical terminology