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Hilltop Residential · 9 hours ago

Community Director

Sugar Land,TX,US

Full-time

Onsite

Director/Executive

Hilltop Residential is a world-class real estate investment company dedicated to providing excellence to customers and investors. The Community Director will oversee daily operations of the community, manage staff, and ensure high resident satisfaction while meeting performance goals.

ConstructionReal EstateReal Estate InvestmentResidential

Growth Opportunities

Responsibilities

Oversee and manage the daily operations of the community, ensuring a high standard of service and resident satisfaction

Lead, mentor, and support a team of leasing, maintenance, and administrative staff, fostering a positive work environment and culture of collaboration

Analyze community performance, set goals, and implement strategies to meet occupancy, leasing, and retention targets

Monitor and manage the financial performance of the property, including budgeting, rent collections, and expense control

Develop and implement marketing strategies to attract and retain residents

Ensure compliance with all student housing policies, safety regulations, and legal requirements

Maintain current knowledge and understanding of the industry, competition, and market

Address resident concerns and issues, providing excellent customer service and creating a welcoming living environment

Conduct regular inspections of the property to maintain a high standard of cleanliness, safety, and overall appeal

Report regularly to senior management on community performance and areas for improvement

Generate strategic plans to meet individual and community performance goals and achieve market results that consistently exceed sub-market occupancy and rent growth performance

Demonstrate a people driven attitude by building strong working relationships with your team members, peers, leadership, and support department team members

Qualification

Community ManagementMultifamily Property ManagementAnalytical SkillsOnesite by RealpageMicrosoft Office SuiteCustomer ServiceLeadershipInterpersonal SkillsProblem-Solving

Required

Prior experience as a Community Director in Multifamily Property Management, with a proven track record of success

Ability to effectively lead and manage a diverse team of staff members

Strong analytical skills with the ability to assess community needs, solve problems, and implement practical solutions

Demonstrated ability to resolve challenges quickly and efficiently

Excellent verbal and written communication, with strong interpersonal skills

Ability to prioritize tasks and manage multiple projects in a fast-paced environment

Comprehensive knowledge and understanding of multifamily operations including: people management, financial reporting, problem-solving, sales, maintenance, and resident relations

Positive attitude, strong work ethic and ability to lead and motivate others

Onesite by Realpage experience required

Proficiency in Microsoft Office Suite including Word, Excel & Outlook

Weekends and holidays as required

Valid driver's license and/or access to reliable transportation