Value2Biz ยท 2 days ago
Site Administrator
Chicago, IL
Full-time
Onsite
Senior Level
5+ years expValue2Biz is searching for an IT Site Support Administrator to ensure smooth business operations at their East Chicago facility and nearby sites. The role involves supporting site operations, troubleshooting issues, and collaborating with internal teams to deliver high-quality support.
Information Technology & Services
Hiring Manager
Francisco Gomez Zuniga
Responsibilities
Augment current IT Site Support functions at the East Chicago facility and other nearby sites
Support technician- and administrator-level site operations, IT projects, and daily support tasks
Deliver bilingual (English and Spanish) support when requested (if is possible)
Provide on-premise and remote support for infrastructure, applications, and end-user systems
Perform standard to complex service and administrative tasks based on skill level
Travel regularly between company sites (near East Chicago, IL)
Ensure strong customer satisfaction through timely and professional service delivery
Provide hands-on support for users, infrastructure, and applications across Company sites
Troubleshoot hardware, software, and network issues, ensuring timely resolution
Support IT project implementations, upgrades, and configuration management tasks
Perform administration of local systems, servers, and endpoints as required
Collaborate with internal teams and third-party vendors for escalated issues
Maintain detailed documentation of incidents, configurations, and resolutions
Ensure service delivery aligns with IT standards, security policies, and operational procedures
Deliver high-quality bilingual support (English and Spanish) when needed
Qualification
Required
Associate or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience)
5 years of experience in site support, system administration, or technical services
Strong knowledge of Windows environments, Active Directory, Office 365, networking (LAN/WAN), and endpoint troubleshooting
Valid driver's license and ability to travel locally between sites on a consistent basis
Deliver bilingual (English and Spanish) support when requested (if is possible)
Company
Value2Biz
We are a company that strives to add value to our customers providing IT consulting and HR staffing services.
Founded in 2022San Luis Potosi, San Luis Potosi, MX
11-50 employeesFunding
Current Stage
Early StageCompany data provided by crunchbase