Hilton Grand Vacations · 2 days ago
New York Marketing Representative In House
New York, NY
Full-time
Onsite
Entry Level
1+ years expHilton Grand Vacations is a leading company in the travel industry, and they are seeking Marketing Sales Professionals to join their team in New York City. The role involves promoting HGV and booking qualified sales presentations for prospective Club Members and other customers, ensuring exceptional customer service throughout the process.
LeisureRecreationTravel
Responsibilities
Responds to guests in a timely manner and represents HGV’s Cultural Values
Maintains a positive demeanor with everyone at all times
Develop professional relationships with hotel staff and adhere to protocol standards
Distribute approved promotional information and incentives to guests that meet tour site qualifications
Ensures paperwork is completed accurately and disposition is entered in the CRM tool (VOICE, CHORUS, Eclipse, Salesforce) for each customer contact and tour
Confirms appointments with guests to ensure tour shows for presentation
Reviews production reports and notifies manager of any challenges
Follows gifting procedures to ensure costs are met monthly
Maintains established Minimum Performance Standard on monthly basis
Provides information to Fulfilment Department to accurately assist with offering the guest the ability to be pre-gifted as a service prior to tour
Qualification
Required
Minimum of 1-2 years of face-to-face experience in sales or F&B with a track record of success
Computer proficiency with the ability to learn and efficiently operate multiple customer service software applications
Ability to work a flexible schedule, including weekends and holidays
Professional appearance and demeanor
Be motivated and a self-starter
Detailed understanding of the local area
Ability to accept rejection in a proactive manner
Coachable, quick learner, and open to feedback
Excellent interpersonal and guest relations skills
Benefits
Excellent benefits that start Day One (medical, dental, and vision)!
401(k) with Employer matching
Employee Stock Purchase Program
Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation
Our Go Hilton Team Member Travel Program offers Team Member and family travel discounts
Perks at Work Discount Program
And so much more!
Company
Hilton Grand Vacations
Hilton Grand Vacations is a vacation ownership travel company.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.65B2025-12-16Post Ipo Debt· $400M
2025-08-14Post Ipo Debt· $400M
2025-07-11Post Ipo Debt· $64.68M
Leadership Team
Dan Mathewes
Senior Executive Vice President and Chief Financial Officer
Gordon Gurnik
Chief Operating Officer
Recent News
2025-11-19
2025-11-03
2025-11-03
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