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KIOTI Tractor · 1 day ago

Sales Operation Specialist

Wendell, NC

Contract

Onsite

Entry Level

1+ years exp

KIOTI Tractor is seeking a Sales Operation Specialist to support the sales team by streamlining operations and optimizing processes. This role involves managing sales tools, providing data-driven insights, and contributing to the efficiency of the sales function.

Electric VehicleIndustrial ManufacturingMachinery ManufacturingManufacturing

Responsibilities

Develop and implement sales processes and procedures to automate repetitive tasks and improve efficiency and effectiveness

Evaluate end to end sales operations to identify process gaps and lead cross functional stakeholders to optimize sales visibility and execution

Manage and maintain regular reports on sales performance and sales data for key KPIs in CRM systems

Generate regular reports on sales performance, pipeline metrics, and other key indicators

Analyze sales data to identify trends, opportunities, and areas for improvement

Develop and manage sales tools and platforms

Troubleshoot and resolve issues related to sales technology and systems

Train sales staff on new tools and processes

Coordinate with other departments (e.g., Marketing, Finance, Customer Service) to ensure alignment with sales objectives

Facilitate communication between the sales team and other stakeholders to ensure smooth operations

Assist in the development of sales plans, programs and strategies by providing relevant data and insights

Support the implementation of sales strategies and monitor their effectiveness

Provide administrative support to the Sales Operation Managers and the sales team as needed

Manage and maintain sales documentation, including contracts, proposals, and agreements

Manage in monitoring sales forecasts and aligning with production and inventory teams to ensure product availability

Support the monthly PSI (Planning-Sales-Inventory) process and provide insights to optimize stock levels

Oversee PO placement to ensure timely order execution and alignment with Sales forecasts

Qualification

Analytical skillsERP systems (SAP)CRM systems (Salesforce)Microsoft Office SuiteBilingual (English/Korean)Organizational skillsCommunication skillsProblem-solving skillsTeamwork