Chedraui USA · 2 weeks ago
Manager, Talent Development & Engagement
Commerce, CA
Full-time
Onsite
Mid, Senior Level
$90K/yr - $97K/yr
5+ years expChedraui USA is searching for an experienced Manager, Talent Development & Engagement for their Distribution Center in Commerce, CA. This role is responsible for talent development, designing and conducting training for store associates and leadership, and enhancing customer engagement through targeted training programs.
Retail
Responsibilities
Acts as super administrator of the CYOU Talent Management System to effectively manage employee performance and development
Provides personal coaching for leadership throughout the company
Works with subject matter experts in the design and development of learning content, including researching, evaluating, and testing
Conducts classroom training including all leadership development classes, certifications and performance-based coaching
Partners with store and warehouse leadership to ensure the continued development of all associates
Manages the Leadership / Management Development Programs throughout the organization
Monitors, manages, and analyzes the 360-evaluation process for management level associates and below
Designs, leads, and monitors the performance management process and succession planning tasks
Curate external learning opportunities for associates throughout the organization
Supervises and guides the work of the Talent Development Partners, Analysts, and Coordinators
Conducts instructor-led or online training in technical or computer-based learning areas
Acts as the subject matter expert for training on new systems and processes within store operations
Actively supports and champions the associate engagement plan for management, hourly, and office associates while analyzing key indicators of associate engagement and creates programs to address those key indicators
Supports the company-wide recognition initiatives and administrates the SpotLight recognition platform
Reviews and analyzes customer feedback to determine store needs and action plans
Monitors customer feedback to design training that promotes customer engagement
Creates customer focused training programs for Service Managers
Evaluates new vendors and programs and negotiates costs and deliverables
Qualification
Required
Associates degree (A.A.), Retail Management Certificate, or equivalent from two-year college or technical school
A minimum of five years related experience and/or training; or equivalent combination of education and experience
Knowledgeable in all areas specific to Chedraui USA
Personal computer skills including the MS Office programs – Outlook, Excel, Power Point and Word
Experience with Cornerstone OnDemand Learning, Performance, and Succession platforms recommended
Familiarity with Dayforce HRIS a plus
Must be bilingual in English and Spanish
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers or employees of organization
Preferred
Bachelor's Degree recommended
Company
Chedraui USA
At Chedraui USA, we’re dedicated to nourishing communities through our shared love of food, family and tradition.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Briana Gonzalez-Valencia
Field Human Resources Business Partner
Norma Martinez
ACCOUNTING Credit Analyst
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