Music Client Services Specialist jobs in United States
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Create Music Group · 10 hours ago

Music Client Services Specialist

positionUnited States
timeFull-time
remoteRemote
seniorityNew Grad, Entry Level
money$20/hr - $24/hr

Create Music Group is a leading music and entertainment company that operates as a record label and distribution company. The Client Services Specialist will provide client support for label clients using the Label Engine platform and manage administrative tasks to ensure smooth distribution operations.

Digital MediaMedia and EntertainmentMusic
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Growth Opportunities

Responsibilities

Provide excellent customer service to our clients via email, and live chat
Assist customers with platform questions, troubleshooting and general distribution inquiries
Answer product-related questions and provide information about our music catalog, releases, and promotions
Handle customer complaints and escalate complex issues to management
Maintain accurate records of customer interactions and transactions using our CRM system
Stay informed about industry trends, new music releases, and upcoming events to provide informed recommendations to customers
Contribute to the continuous improvement of our customer service processes and procedures

Qualification

Communication skillsData organizationAttention to detailTime management

Required

Excellent communication skills, both written and verbal
Can organize large amounts of data efficiently
High attention to detail
An expert in time management

Company

Create Music Group

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Create Music Group is a music and media technology company
dateFounded in 2015
location
Los Angeles, California, USA
people-size201-500 employees
web-link
https://www.createmusicgroup.com/

Funding

Current Stage
Growth Stage
Total Funding
$165M
Key Investors
Flexpoint Ford
2024-06-25Private Equity· $165M

Leadership Team

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Jonathan Strauss
Founder and CEO
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Alexandre Williams
Co Founder & Chief Operating Officer
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Recent News

Music Business Worldwide
Create Music Group acquires UK dance label Cr2
2025-12-19
Digital Music News
HAVEN.’s ‘I Run’ Explained: How an AI-Generated Track Took Over TikTok, Got Banned from Streaming Platforms, Then Started All Over
2025-11-25
Billboard
Friday Dance Music Guide: The Week’s Best New Tracks From Skrillex, Major Lazer, Laidback Luke & More
2025-11-23
Company data provided by crunchbase