Beth Israel Lahey Health · 2 days ago
Supervisor, SBO Cash Office (On-Site)
Beth Israel Lahey Health is a growing healthcare organization dedicated to making a difference in people’s lives. The Supervisor of Patient Financial Services Hospital Billing is responsible for monitoring and supporting a diverse team within a large multi-facility healthcare system, ensuring compliance with regulations, and achieving operational success.
Elder CareHealth CareHospitalPrimary and Urgent CareProfessional ServicesTraining
Responsibilities
Consistently promote a culture of Wellbeing, Empathy, Collaboration, Accountability, Respect, and Equity as outlined in the organization's WE CARE values
Responsible for assigned Patient Financial Services functions for all BILH Hospital facilities
Exemplifies BILH System Services Workforce Code of Conduct
Under managerial oversight, ensures that work units comply with all state, federal, and health plan applicable requirements and regulations. Keep abreast of payer and regulatory changes
Under managerial oversight, provides daily management to the work unit including creating individual and work unit goals and objectives, developing performance standards, and motivating and engaging a team member and/or work unit to achieve them
Assists the Manager in the review and updates of work unit policies and procedures
Monitors individual and work unit adherence to set policies and procedures and assists in the monitoring of accounts to ensure operational policies and procedures are being followed
Assists the Manager in the oversight of training and education efforts of the team member and/or work unit and provides feedback to both the Manager and team members
Oversees day-to-day internal staff auditing and production
Mentors and coaches assigned team members
Assists the manager in developing new workflows and department strategies for new technology, and system enhancements due to changing payer and regulatory environments
Assists the Manager on items related to human resources:
Provides colleague skill and knowledge training, orientation, and education, including re-training as necessary
Within departmental guidelines, assists the Manager with determining colleague work schedules and the reporting of work hours
Assists the Manager in the evaluation of colleague work performance and recommendations of merit or other increases/decreases in compensation
Under the managerial oversight of the Department Manager, this position is responsible for assisting with staff goal setting, planning, and monitoring performance results, reporting of key performance indicators, problem-solving, and ensuring employee competency, productivity, and quality of work division-wide
Assist the Manager with special projects when needed
Qualification
Required
Bachelor's Degree or Equivalent Experience Required
3+ years in a healthcare environment preferably in hospital billing
The knowledge and abilities required to perform this function would typically be acquired through training and experience equivalent to graduation from an accredited school with a Bachelor's degree; and three (3) years of experience in Professional/hospital billing or related revenue cycle field
Comprehensive knowledge of the components associated with billing for a large multi-specialty academic group practice
Excellent verbal and communication skills along with the ability to maintain productive and professional relationships
Excellent problem identification and solving skills
Preferred
One year supervising staff preferred
Company
Beth Israel Lahey Health
Beth Israel Lahey Health Center offers patient care, urgent care, assisted living, and research and education services.
H1B Sponsorship
Beth Israel Lahey Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2022 (1)
Funding
Current Stage
Late StageRecent News
Boston Globe
2025-11-24
Morningstar.com
2025-11-07
Company data provided by crunchbase