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Spectrum · 14 hours ago

Mid Market Account Manager, Spectrum Business

Greensboro, NC

Full-time

Onsite

Mid Level

Spectrum is a leading provider of communication and entertainment products for residential and business customers. The Mid Market Account Manager role involves upselling and renewing services for existing customers while driving business growth through strategic account management and customer engagement.

Digital EntertainmentInternetTelecommunications

No H1B

Responsibilities

Upsell voice, data, cloud and video services to existing customers and secure contract renewals within assigned segments

Win back former customers by presenting compelling solutions and incentives

Achieve monthly revenue quotas through strategic account management and targeted sales activities

Initiate contact with prospective clients through telephone outreach, cold call visits, networking and participation in industry events

Develop customer-centric proposals that articulate Spectrum’s value proposition

Collaborate with Account Executive and Account Consultant teams for seamless handoff and ongoing client management

Maintain comprehensive sales databases to track activity and customer information

Work closely with Sales Support and Marketing teams to drive successful account outcomes

Participate in sales meetings and training sessions to deepen your knowledge and expertise

Qualification

Account managementSales experienceCRM systemsComputer networkingMicrosoft ExcelCustomer-centric proposalsCommunication skills

Required

High school diploma or general education degree required (GED)

Working knowledge of computers, computer networking, Internet solutions and fiber-connected networks

Preferred

Bachelor's degree in a business-related field

Account management or sales experience in the telecommunications B2B industry

Practical experience using CRM systems such as SalesForce

Proficiency with Microsoft Excel, Word, PowerPoint and Outlook

Benefits

Comprehensive pay and benefits package

Company

Spectrum

Glassdoor3.3

Spectrum is a cable telecommunications company that offers a range of home entertainment and information services. It is a sub-organization of Charter Communications.

Founded in 1989