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BrainStation · 14 hours ago

Manager, Operations

New York

Full-time

Hybrid

Mid, Senior Level

$90K/yr - $100K/yr

5+ years exp

BrainStation is a global leader in digital skills training and workforce transformation. As Manager, Operations, you will be responsible for delivering a best-in-class customer journey by building partnerships, curating events, and expanding the community of experts in the tech industry.

Digital MarketingEdTechEducationHuman Computer InteractioniOSMobileProduct ManagementProject ManagementSoftware EngineeringUX DesignWeb Development

Responsibilities

Lead the Instructor Experience - build and manage a diverse and dynamic network of digital leaders who teach in our courses and contribute to our events. You’ll own the end-to-end journey — from recruiting and onboarding to coaching and celebrating success

Grow Our Community of Experts - develop strong, lasting relationships with industry professionals across AI, Data, Product, Marketing, and Design — and ensure they’re actively engaged in our learning ecosystem

Expand Industry Partnerships - collaborate with top companies, local organizations, and emerging startups to explore new learning opportunities, co-host events, and deepen our ties to the NYC tech and business landscape

Create Impactful Events and Connections - lead standout in-person moments — from onboarding and expert panels to community events — that showcase the BrainStation brand. Shape conversations, connect people, and spark dialogue on the future of tech and innovation

Partner Across the Business - work closely with teams across customer experience, operations, marketing, and growth to ensure a seamless and impactful learner journey from start to finish

Stay at the Forefront of Digital - immerse yourself in the tech landscape — staying current with trends, tools, and transformations — and represent BrainStation as a knowledgeable, trusted voice in the space