Crossnore Communities for Children · 3 weeks ago
Referrals and Admissions Coordinator
Boone, NC
Full-time
Hybrid
Entry, Mid Level
$44K/yr - $50K/yr
2+ years expCrossnore Communities for Children is seeking a Referrals and Admissions Coordinator to join their centralized referrals and admissions team. This role is responsible for timely intake, screening, and coordination of admissions, serving as a critical first point of connection for children and families accessing care.
AdultChild CareHealth CareNon Profit
Responsibilities
Receive, screen, and triage referrals by phone and email
Collect and review required clinical, legal, and funding documentation
Communicate placement decisions and next steps to families and referral sources
Coordinate admissions and intake with clinical, medical, and program teams
Enter and maintain accurate records in the electronic health record and tracking systems
Verify insurance eligibility and funding sources (Medicaid, LME/MCOs, etc.)
Participate in after-hours and weekend on-call rotation for referrals
Collaborate with internal staff and external partners to support continuity of care
Qualification
Required
Must live within one hour driving distance of Crossnore, NC campus
Typical work hours 8:30 am to 5:00 pm with flexibility for after hours and weekend scheduling
Participation in on-call rotation for referrals line
Qualified Professional qualification strongly preferred, which are: Master's degree in a human services or related field from an accredited college or university and a minimum of one year supervised clinical experience working with children and families; or Bachelor's degree in a human services field and two years' experience with the current population; or Bachelor's degree in a non-human services field and four years' experience with the current population
Minimum of two years of professionally supervised experience working with children and families
An equivalent combination of education and experience may be considered
Knowledge of child welfare and mental health systems
Experience with referrals, intake, or admissions processes
Strong customer service and communication skills
Ability to triage needs and exercise sound judgment
Ability to work effectively in crisis situations
Attention to detail and strong organizational skills
Ability to manage multiple tasks and meet deadlines
Proficiency with Microsoft Office and Google Workspace
Preferred
Experience with Electronic Health Records (EHR) preferred
Benefits
Defined Contribution Benefits Plan including options for:
Health/Dental/Vision Insurance - $0 copay for mental health visits with our health insurance
Life, Short-Term Disability, and Long-Term Disability plans
Critical Illness and Accident coverage options
Flexible Spending Plan
401k with employer match (up to 6%)
Paid Parental Leave - Based on Tenure
Ongoing Training
20 Days PTO, 11 Paid Holidays
Company
Crossnore Communities for Children
Crossnore Communities for Children provides residential foster care for children in crisis.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$3.75MKey Investors
The Leon Levine Foundation
2024-12-17Grant· $3.75M
Leadership Team
Brett A. Loftis
CEO
Angela H. Woods, JD MBA CMC
Chief Operating Officer
Recent News
Triad Business Journal
2024-12-18
Company data provided by crunchbase