H&S Energy Group ยท 6 hours ago
IT Manager
H&S Energy Group is seeking an IT Manager to oversee the day-to-day management of their IT operations and support functions. The role focuses on ensuring system uptime, managing infrastructure, implementing cybersecurity controls, and supporting business operations across corporate and retail locations.
Retail
Responsibilities
Directs daily IT operations, including help desk, onsite technical support, and remote support for field and store teams
Establishes and monitors service-level expectations for incident response, ticket resolution, and user satisfaction
Defines and implements standardized operating procedures for support, escalation, and problem management
Oversees the design, maintenance, and performance of network infrastructure (LAN/WAN, VPN, wireless, and connectivity solutions) for corporate and store locations
Manages servers, cloud environments, virtual infrastructure, and endpoint devices to ensure reliability and scalability
Coordinates infrastructure upgrades, hardware refresh cycles, and network reconfigurations to support new sites, remodels, or operational changes
Implements and enforces cybersecurity policies related to firewalls, multi-factor authentication, endpoint protection, patch management, and privileged access
Manages backup and recovery procedures to protect critical systems and data, including regular testing of disaster-recovery and business-continuity plans
Monitors security events and collaborates with the Enterprise Systems Manager on risk assessment, incident response, and remediation
Works closely with the Business Systems & Infrastructure Administrator on infrastructure components of ERP, surveillance, and key business-system projects
Supports deployment and integration of enterprise applications at new and existing sites
Provides operational input into technology projects to ensure supportability and maintainability of solutions
Oversees IT asset inventory, including procurement, deployment, tracking, and retirement of equipment
Manages vendors and service providers for hardware, connectivity, and managed services, ensuring contracts and service delivery meet organizational needs
Qualification
Required
Bachelor's degree in information technology, Computer Science, or related field
5+ years of experience in IT operations, including leadership or supervisory responsibility
Strong knowledge of networking, server administration, cloud platforms, and endpoint management
Practical understanding of cybersecurity practices and tools, including MFA, firewalls, and security monitoring
Demonstrated ability to lead teams, manage workloads, and prioritize issues in a dynamic environment
Clear, concise communication skills, with the ability to collaborate with technical and non-technical stakeholders
Preferred
Experience supporting infrastructure across multi-site or retail environments
Benefits
Medical, dental, and vision insurance
Voluntary supplemental benefits
401(k) retirement plan with company match
Paid time off (PTO) and paid holidays
Employee discounts and company-sponsored programs
Opportunities for training, development, and career growth
Company
H&S Energy Group
We operate retail gasoline service stations along with convenience and grocery stores under the well-recognized brands, Extra Mile and Power Market.