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World Relief · 12 hours ago

Immigration Legal Services Program Manager

Western Junction, WA

Part-time

Onsite

Senior Level

$90K/yr - $100K/yr

World Relief is a global Christian humanitarian organization dedicated to addressing critical humanitarian needs. They are seeking an Immigration Legal Services Program Manager to lead their Immigration Legal Services Program in Western Washington, ensuring quality service delivery and compliance while supervising staff and managing grants.

CharityConsultingSocial

Growth Opportunities

Responsibilities

This role is responsible for supervising others and includes responsibilities consistent with supervising employees, including but not limited to monitoring daily work activities, tracking and approving timesheets including approving time off, monitoring performance including entering goals, progress check-ins, and weekly or bi-weekly check-ins, documenting performance concerns, entering staff promotions, transitions, and separations in HRIS within required time frame

Hire, train, supervise, coach, and evaluate ILS staff

Lead ILS staff in setting appropriate individual and team goals

Provide personal and professional development opportunities and support to staff

Facilitate regular team meetings to ensure quality, team-based service provision and communication

Develop annual goals, projections, and performance standards for the program (including applicable grants), and ensure these are met on a monthly, quarterly, and annual basis

Plan and manage department budget, reviewing it on at least a quarterly basis with the Director of Finance

Provide ILS forecasts to leadership, Technical Unit in home office, and grantors on an ongoing basis

Participate in grant writing for renewal grants and grant acquisition activities for new opportunities

Develop and maintain strategic goals, systems, policies, and procedures for ILS Team, within the framework of WRWW’s strategic plan

Oversee financial procedures and safeguards, including setting fee schedule, collecting payments and processing fee-waiver requests

Develop and maintain legal case management systems that are in compliance with the rules of professional conduct

Provide substantive legal screening to determine clients’ benefit eligibility

Explain immigration benefits and advise clients on best actions to take for their specific case

Assist clients with completing applications for immigration benefits

Represent clients before EOIR, Chief of Mission, Dept. of State, and USCIS, including filing applications, advocating for clients, and correspondence, such as Requests for Evidence (RFE)

Perform factual and legal research for personal caseload and in support of other ILS team members

Communicate with clients about important steps, opportunities, and threats related to their immigration situation

Advocate zealously for clients

Complete and submit reports to grantors and WRWW leadership in a timely manner

Perform monthly quality control tasks to ensure accurate reporting

Formally and informally solicit client feedback about service provision, including regular feedback from immigrant community leaders

Participate in Leadership Team of WRWW, attending meetings, collaborating about services/ initiatives and providing appropriate feedback loop to ILS Team

Maintain regular communication (including conference calls) with Immigration Technical Unit and collaborate with them on difficult legal questions, program management, recognition & accreditation, strategic planning, etc

Develop and implement a robust outreach and marketing strategy for the ILS Program in order to raise awareness and expand ILS services for vulnerable immigrants and refugees in the community

Ensure enrollment goals are reached through community outreach and program promotion

Maintain positive relationships & communication with funding bodies and partner agencies, attending community and coalition meetings as appropriate

Support the Executive Director and Development Team in fundraising efforts by meeting with potential individual, corporate or church donors and championing the ILS Program and mission of WRWW

Advocate for public policies and funding that support vulnerable immigrants and refugees, including comprehensive immigration reform and related WRWW policy priorities

Qualification

Licensed AttorneyImmigration Law KnowledgeProgram ManagementGrant WritingMicrosoft Office SuiteCross-Cultural ExperienceOther LanguagesLeadership SkillsCommunication SkillsOrganizational SkillsProblem-Solving SkillsFlexibilityConflict Resolution

Required

Mature and personal Christian faith

Committed to the mission, vision, and values of World Relief

Desire to serve and empower the Church to impact vulnerable communities

Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document

Licensed Attorney in good standing with the bar or DOJ-Accredited Representative

Significant previous knowledge and understanding of Immigration Law and Systems

Ability to work well with diverse groups of people required; previous cross-cultural experience preferred

Proven experience leading people and programs

Proficiency with Microsoft Office Suite required; database experience preferred

Ability to work both independently and as a team to accomplish goals

Detail oriented, good organizational skills and ability to prioritize multiple duties

Excellent written and oral communication skills in English

Strong initiative, problem-solving and leadership skills

Flexibility and a desire to learn a must

Preferred

Previous supervisory experience including with hiring, supervision, termination, and evaluation

Skill in organizing, coordinating and implementing various components of a project, and ability to provide accountability to ensure objectives are met

Grant-writing experience desirable

Conflict resolution skills

Work within a non-profit legal environment very helpful

Proficient in other languages

Candidates from refugee, asylee or immigrant backgrounds are strongly encouraged to apply