Tricoci University of Beauty Culture ยท 10 hours ago
Guest Service Representative - Nights
Urbana, IL
Full-time
Onsite
New Grad, Entry LevelTricoci University of Beauty Culture is a premier institution dedicated to providing exceptional education and training in the beauty industry. As a Night Guest Service Representative, you will deliver excellent customer service and support to both guests and students, ensuring a warm and inviting atmosphere throughout the night.
Higher Education
Responsibilities
Greet and assist guests and students in a polite and friendly manner
Manage incoming phone calls and address inquiries related to our programs and services
Schedule and confirm appointments for beauty services and consultations
Keep accurate records of guest interactions and appointment details
Resolve customer concerns and inquiries promptly and effectively
Collaborate with other team members to ensure smooth operational flow during the night
Perform administrative tasks as required to support evening operations of the university
Qualification
Required
Excellent customer service skills
Ability to manage incoming phone calls
Ability to schedule and confirm appointments
Strong record-keeping skills
Ability to resolve customer concerns and inquiries
Ability to collaborate with team members
Ability to perform administrative tasks
Benefits
Access to discounts on beauty products and services as an employee.
Company
Tricoci University of Beauty Culture
Tricoci University of Beauty Culture is the premier provider of fresh and innovative cosmetology, esthetics and barbering education.
Founded in 2004
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2018-09-24Acquired
Leadership Team
Nate Swanson
Chief Executive Officer
Recent News
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