ServiceNow · 4 hours ago
Advisory Solution Consultant - Federal Civilian/Tribes-Healthcare
Greater Phoenix Area
Full-time
Hybrid
Senior Level
7+ years expServiceNow is a global market leader in innovative AI-enhanced technology, and they are seeking an Advisory Solution Consultant for their Federal Healthcare Solution Consulting team. This role involves providing technical consultancy and developing product-specific solutions to support federal tribes and healthcare initiatives while collaborating with sales and product management teams.
Agentic AIBusiness Process Automation (BPA)Cloud ManagementEnterprise SoftwareRobotic Process Automation (RPA)SaaS
Responsibilities
Serve as a pre-sales technical and domain expert across our entire suite of solutions supporting a federal tribes-healthcare territory
Lead discovery workshops to understand agency goals, uncover mission and operational challenges, and align ServiceNow capabilities to measurable outcomes
Design and deliver tailored product demonstrations and value stories that showcase ServiceNow’s differentiated impact across AI, automation, and workflow optimization
Collaborate with Sales, Product Management, and Partners to develop solution strategies and drive successful pursuits
Translate customer needs into actionable insights and provide feedback to Product Management to influence future product enhancements
Contribute to team growth by sharing best practices, reusable assets, and lessons learned across the Solution Consulting community
Stay informed on tribal and federal healthcare modernization initiatives, competitive trends, and emerging technologies in AI, analytics, and workflow automation
Represent ServiceNow at industry events, user groups, and executive briefings, helping position the platform as the strategic foundation for modernization
Qualification
Required
7+ years of pre-sales solution consulting, solution consulting or sales engineering experience, preference of Tribal Nation knowledge and/or Indian Health Services experience
Technical curiosity and knowledge of cloud and SaaS solutions - Experience with the ServiceNow platform is a plus
Experience working collaboratively across Sales, Product, Marketing, Partners, and Professional Services to deliver unified customer outcomes
Expertise in territory management, pipeline strategy, and opportunity execution
Excellent communication and storytelling skills, with the ability to engage both executive and technical audiences
Knowledge of federal mission areas such as HR modernization, shared services, workforce optimization, IT service delivery, or healthcare operations
Passion for innovation, AI, and transforming how the federal government serves citizens and employees
Ability and willingness to travel as required (up to 75% U.S. travel)
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (910)
2024 (876)
2023 (807)
2022 (840)
2021 (447)
2020 (439)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-29IPO
2012-03-20Private Equity· $10.98M
Leadership Team
Bill McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
2026-01-07
Company data provided by crunchbase