SB CLINICAL PRACTICE MANAGEMENT PLAN INC ยท 9 hours ago
Customer Service Representative
East Setauket, NY
Full-time
Onsite
New Grad, Entry Level
$18.30/hr - $22.87/hr
0+ years expSB Clinical Practice Management Plan Inc is seeking a Customer Service Representative for the Neurology Associates of Stony Brook. The role involves accurately scheduling patient appointments, conducting insurance verifications, and providing excellent customer service to patients in a fast-paced environment.
Hospital & Health Care
Responsibilities
High volume appointment scheduling and phone calls
Schedule appointments following protocols
Obtain, verify and input all information accurately into scheduling system
Conduct insurance verification
Provide customer service to patients
Demonstrate courteous and professional behavior when dealing with patients
Resolve patient inquiries or escalate for solution
Routing calls to proper departments
Perform all other duties as assigned by management
Qualification
Required
High School Diploma/GED
Strong organizational and communication skills (both verbal and written)
Excellent typing skills and friendly telephone etiquette
Preferred
6 months of clerical experience
Experience working in physician practice
Experience in a call center
Experience with an appointment scheduling system
Must be proficient in Microsoft Office
Knowledge of medical terminology
Bilingual in Spanish
Company
SB CLINICAL PRACTICE MANAGEMENT PLAN INC
At SB Clinical Practice Management Plan, Inc.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Lisa Layton
Chief Financial Officer
Company data provided by crunchbase