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Kroger · 2 months ago

NUTRITION/DEPT LEADER

751 Trinity Dr, Los Alamos, NM, 87544, US

Full-time

Onsite

Mid Level

Kroger is a leading grocery retailer, and they are seeking a Nutrition/Dept Leader to enhance customer experiences through exceptional service. The role involves assisting the department manager in achieving sales goals, maintaining quality standards, and ensuring a welcoming environment for customers.

GroceryMarketingMeat and PoultryRetailRetail Technology

Responsibilities

Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store

Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products

Offer product samples to help customers discover new items

Inform customers of natural food specials

Recommend natural food items to customers to ensure they get the products they want and need

Check product quality to ensure freshness; review 'sell by' dates and take appropriate action

Label, stock and inventory department merchandise

Report product ordering/shipping discrepancies to the department manager

Stay current with present, future, seasonal and special ads

Ensure proper temperatures in cases and coolers are maintained

Observe scheduled shift operating hours

Model excellent customer service, demonstrating friendliness, and maintaining a clean and orderly department

Demonstrate creative merchandising

Maintain high standards of performance

Keep displays fully stocked and conditioned according to department standards

Must have extensive knowledge of nutritional product information

Maintain displays and special promotions appropriately

Assist with building displays and special promotions

Assist with breaking down loads and stocking assigned sections

Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed

Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management

Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair

Notify management of customer or employee accidents

Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud

Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualification

Nutritional product knowledgeRetail experienceEffective communicationBasic math skillsStress managementSecond language

Required

Ability to handle stressful situations

Effective communication skills

Must be able to meet the minimum physical demands of the position

Knowledge of basic math: counting, addition, and subtraction

Must be 18 or older

Must have extensive knowledge of nutritional product information

Preferred

Retail experience

High school diploma or equivalent

Second language: speaking, reading and/or writing

Benefits

A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.

Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.

Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.

Valuable associate discounts on purchases, including food, travel, technology and so much more.

Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.

Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.