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Covetrus · 11 hours ago

Director, Strategic Account Sales

United States

Full-time

Remote

Director/Executive

$151K/yr - $216K/yr

10+ years exp

Covetrus is a global animal-health technology and services company dedicated to empowering veterinary practice partners. The Strategic Account Sales Director is responsible for leading a team to cultivate long-term growth partnerships with key veterinary groups, driving profitable growth, and ensuring alignment between customer needs and Covetrus' solutions.

Health CareSoftwareSupply Chain ManagementVeterinary

Responsibilities

Lead and develop the SAE and VRM team in building and sustaining strong customer relationships, identifying client needs, and delivering enhanced relationship management that drives sales, gross profit, and compliance

Create a P&L strategy and take ownership for regional growth within your book of business

Coach and mentor SAEs to strengthen their sales techniques and strategic account management capabilities. Establish and track KPIs, sales targets, and performance metrics to ensure consistent growth and profitability

Guide the team in creating and executing activation and pull-through strategies. Ensure SAEs and VRMs collaborate cross-functionally with internal Covetrus stakeholders to deliver value across products, services, and operations

Serve as a liaison between customers and internal teams by clearly communicating activation and pull-through strategies to ensure alignment and execution

Attend customer meetings - both in-person and virtual - alongside SAEs and VRMs to reinforce the importance of long-term client relationships. Identify growth opportunities and develop tailored solutions to meet evolving client needs

Oversee and manage the RFP process, lead renewal discussions, and support the execution of broader strategic objectives

Develop and implement strategic account business plans through SAEs, incorporating growth objectives and Covetrus priorities (e.g., customer retention, financial performance)

Review and monitor strategic account plans with SAEs, ensuring alignment with goals and driving successful execution

Report progress on strategic account plans to the VP of Strategic Accounts, making ongoing adjustments to ensure alignment with evolving priorities

Facilitate onboarding by organizing shadowing experiences for new SAEs and VRMs, ensuring effective training and skill development

Foster a high-performing team culture rooted in accountability, collaboration, and continuous improvement

Provide market intelligence to cross-functional teams including marketing, product development, and customer service. Collaborate with operations and finance to align on forecasting, inventory, and budget planning

Qualification

Sales leadershipStrategic account managementCross-functional collaborationCoachingCustomer relationship managementSalesforce proficiencyMentoringTalent developmentPipeline managementCommunication skills