Technician III jobs in United States
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TECHNOVIZ LLC ยท 16 hours ago

Technician III

Technoviz LLC is a leading IT Service Provider founded in 2005, offering high-quality solutions to various industries. They are seeking a Technician III to provide support for enterprise applications and systems, manage customer communications, and work within project-based teams.

Information Technology & Services
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Responsibilities

Experience working with support request ticketing systems, managing ticket updates, completing related documentation, and maintaining customer communications
Experience providing diagnosis, problem resolution, and support for enterprise applications and systems
Experience supporting networked environments, connectivity standards, security, and related infrastructure and physical layers
Experience working on project-based teams that follow Agile methodologies
Experience with or knowledge of legacy and modern technologies, enterprise-level system design, automation, planning, deployment, security, and administration, system performance monitoring, user directories, virtualization, and network communications

Qualification

Customer-facing support experienceEnterprise application supportNetworked environments supportAgile methodologiesLegacyModern technologies

Required

At least 5 to 7 years of experience in a customer-facing, multi-tier, technology support role
Experience working with support request ticketing systems, managing ticket updates, completing related documentation, and maintaining customer communications
Experience providing diagnosis, problem resolution, and support for enterprise applications and systems
Experience supporting networked environments, connectivity standards, security, and related infrastructure and physical layers
Experience working on project-based teams that follow Agile methodologies
Experience with or knowledge of legacy and modern technologies, enterprise-level system design, automation, planning, deployment, security, and administration, system performance monitoring, user directories, virtualization, and network communications
Candidates MUST be a CURRENT WI resident. NO RELOCATION IS ALLOWED

Company

TECHNOVIZ LLC

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Technoviz is a leading IT Service Provider that offers powerful process-driven, high quality, cost-effective solutions to its esteemed customers with a competitive edge in their respective marketplaces.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase