American Express · 7 hours ago
Associate - Digital Product Management
Phoenix, AZ
Full-time
Hybrid
Entry Level
$78K/yr - $125K/yr
2+ years expAmerican Express is a company with a long history of innovation and a commitment to its customers and colleagues. The Associate - Digital Product Management role involves supporting the ECMX team in enhancing the American Express brand globally, focusing on product management and technology modernization. The candidate will collaborate with various stakeholders to develop and maintain the product roadmap and manage cross-business unit initiatives.
Credit CardsFinanceFinancial ServicesPaymentsTravel
No H1B
Responsibilities
Actively collaborate with other Product Managers, Product Owners, Marketing, Operations, Engineering and other key stakeholders to push forward and execute long term initiatives
Coordinate cross-business unit initiatives and management to support new products and/or capabilities by serving as the liaison between marketing and technology
Develop the Segmentation, Targeting & Eligibility product roadmap and define timelines for future features and capabilities
Prioritize feature backlog, user stories according to defined outcomes and key results
Converting market needs into clearly defined and actionable requirement
Create & maintain Product Documentation
Train users on the new launched products & create user documentation
Conduct research and support the implementation of new and products & functionalities
Qualification
Required
2+ years of Product Management experience
Experience with Adobe CDP (Customer Data Platform), Adobe Journey Optimizer & Campaign Journey Analytics, Salesforce CDP or Martech ecosystem/platforms required
Strong product ownership and development experience
Excellent organizational skills including attention to detail, handling, and prioritization of multiple priorities, managing tight timelines
Experience on one or more teams using Agile software development process such as Scrum or Kanban. SAFe training and certification a plus
Ability to translate technical terminology to business partners and business requirements to technology partners
Excellent communication skills (written and verbal) & relationship building skills
Strong work ethic with a global mindset
Ability to work independently and within a team; good communication skills with a 'can do' attitude toward creative problem solving
Self-starter and able to connect dots to understand how their work fits into the broader organization
Preferred
UI/UX experience will be a plus
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Brett Mooney
CEO & Country Manager, American Express Canada
Stephen J. Squeri
Chairman and CEO
Recent News
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2026-01-01
2025-12-29
2025-12-29
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