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Summit 7 · 2 months ago

Product Catalog Administrator

United States

Full-time

Remote

Mid Level

3+ years exp

Summit 7 is dedicated to enhancing the US defense industrial base's cybersecurity and fostering growth opportunities. They are seeking a Product Catalog Administrator to manage product data and pricing in ServiceNow, ensuring accurate catalog maintenance and collaboration with various teams to support sales and procurement processes.

Information Technology

No H1B

U.S. Citizen Only

Responsibilities

Maintain Product SKUs and Product Catalog data in ServiceNow (company CRM)

Regularly load and update vendor data from various sources into ServiceNow and ensure it is free of errors and duplicates

Create products, SKUs, etc. for Microsoft, Distributors, and other Partner products in collaboration with Product Management in support of Sales/Delivery/PMO/Finance activities

Create and manage CRM product eligibility rules, product relationships (bundling), and product offering characteristics to enable efficient quoting and procurement processes

Manage Pricing Lists/Rules (Microsoft, Distributors, Partners) in ServiceNow to ensure product pricing is consistent with company margin targets

Regularly analyze/maintain internal Microsoft/Partner/Summit 7 Product Catalogs and communicate changes in pricing, part numbers, availability, etc. to the field

Protect the CRM data from loss and ensure it can be restored

Work with company stakeholders to define KPIs, analytics, and reporting needs

Create custom reports and dashboards to provide insights into the CRM/Invoice data

Additional duties as assigned

Qualification

Catalog & Price-List ExpertiseCRM / Database AdministrationData Security UnderstandingProject ManagementCross-Functional CollaborationMicrosoft Office SuiteProblem-Solving SkillsCommunication Skills

Required

Catalog & Price-List Expertise – Experience maintaining large software or hardware catalogs (Microsoft or similar), including SKU, pricing, and product lifecycle

CRM / Database Administration (3+ years) – Proven record keeping product and customer data accurate in platforms such as ServiceNow, Salesforce, or Dynamics; comfortable navigating relational data, running queries, etc

Project & Self-Management – Able to prioritize workload, make sound decisions independently, and keep multiple product catalog initiatives/tasks moving in parallel

Cross-Functional Collaboration – Effective at partnering with Sales, Finance, Procurement, and IT to maintain the product catalog and resolve data issues quickly

Understanding of data security, compliance, and governance

Excellent problem-solving, communication, and project management skills

Highly proficient with Microsoft Office Suite, specifically Excel (X/VLOOKUPS, Pivot Tables, etc.)

U. S. citizenship and the ability to pass an extensive background check