Spa Receptionist (Full-Time) - Arizona Biltmore jobs in United States
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Pyramid Global Hospitality ยท 12 hours ago

Spa Receptionist (Full-Time) - Arizona Biltmore

positionPhoenix, AZ
timeFull-time
remoteOnsite
seniorityEntry Level
date2+ years exp

Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment. They are seeking a Spa Receptionist to efficiently manage spa appointments, check in and out guests, and assist with retail sales in a luxury spa setting.

Hospitality

Responsibilities

Demonstrate knowledge of the proper use of front desk systems including Spa Soft reservations systems, filing systems, sales systems, and guest check-in and check-out procedures
Greet and welcome arriving guests
Issue lockers and other supplies for guest use
Make appointments
Handle spa billing
Assist retail sales
Demonstrate knowledge of all spa treatments and facilities
Attend and participate in all scheduled pre-shift and department meetings
Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and associates, damage to our property or the property of others. Know the correct action to take in the event of an emergency, and demonstrate this knowledge by acting appropriately in the event of an emergency

Qualification

Customer service experienceReservation system experienceRetail sales experienceSpa experienceHospitality degreeCPR CertifiedFood Handler CardProfessional communicationAccountabilityTime management skillsAttention to detail

Required

At least two (2) years customer service experience in a guest facing and upscale environment
Ability to deal with problems involving a few concrete variables in standardized situations
Excellent computer and customer service skills
Time management skills
Great attention to detail
Professional in communication and appearance
Accountable and responsible

Preferred

Experience with retail sales and up-selling, highly preferred
Experience using a reservation system such as Book4Time, highly preferred
Spa experience, preferred
Luxury hotel / resort experience, preferred
Certification, Associate's Degree or Bachelor's Degree in hospitality or related field, preferred
CPR Certified, preferred
Food Handler Card, preferred

Benefits

Comprehensive health insurance
Retirement plans
Paid time off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Go Hilton travel benefits

Company

Pyramid Global Hospitality

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Pyramid has extensive experience in providing core operational infrastructure and strategies for a wide range of full-service properties.
dateFounded in 1999
location
Boston, Massachusetts, USA
people-size10001+ employees
web-link
https://pyramidglobal.com

Funding

Current Stage
Late Stage
Total Funding
unknown
2023-02-28Debt Financing

Leadership Team

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Anthony Torres
Vice President of Food and Beverage
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