Senior Conversational Designer jobs in United States
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Capgemini · 12 hours ago

Senior Conversational Designer

positionNashville, TN
timeFull-time
remoteOnsite
senioritySenior Level
money$62K/yr - $150K/yr
date5+ years exp

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world. They are seeking a Senior Conversational Designer to develop software solutions and optimize conversational interfaces, collaborating with other engineers and stakeholders.

ConsultingInformation TechnologyInsurTechIT ManagementSoftware
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H1B Sponsor Likelynote

Responsibilities

Hands-on experience with Dialogflow CX, including flow design, fulfillment, and testing
Proficiency in Python for developing webhook services and automation scripts
Strong understanding of GCP architecture and services relevant to CCAS
Experience with webhooks, RESTful APIs, and backend integration patterns
Familiarity with telecom systems such as CRM, billing platforms, and IVR
Hands on knowledge using Gen AI, Playbooks & CCAI Insights

Qualification

Dialogflow CXPythonGCP architectureTelecom systemsGoogle Cloud certificationsSpeech-to-TextText-to-SpeechAnalytics toolsAgile methodologiesDesign thinkingTeam collaboration

Required

Total 5+ year of experience, 3+ years of experience designing conversational interfaces or virtual agents, preferably in the telecom domain
Bachelor's degree in computer science, Telecommunications, or related field
Google Cloud certifications (e.g., Professional Cloud Developer, Contact Center AI specialization)
Experience with Speech-to-Text, Text-to-Speech, and Agent Assist
Knowledge of telecom-specific challenges such as call routing, number portability, and service provisioning
Experience with analytics tools for conversational performance tracking
Familiarity with agile methodologies and design thinking

Benefits

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Company

Capgemini

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Capgemini is a software company that provides consulting, technology, and digital transformation services.
dateFounded in 1967
location
Paris, Ile-de-France, FRA
people-size10001+ employees
web-link
https://www.capgemini.com

H1B Sponsorship

Capgemini has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2856)
2024 (3012)
2023 (3424)
2022 (4392)
2021 (3311)
2020 (5871)

Funding

Current Stage
Public Company
Total Funding
$4.72B
2025-09-18Post Ipo Debt· $4.72B
1999-04-01IPO

Leadership Team

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Aiman Ezzat
CEO, Capgemini Group
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Anirban Bose
CEO of Americas Strategic Business Unit
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