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Metropolitan Family Services · 9 hours ago

Office Assistant 1

Chicago, IL

Full-time

Onsite

Entry Level

$44K/yr - $44K/yr

1+ years exp

Metropolitan Family Services is a comprehensive human services agency that empowers families to reach their greatest potential. They are seeking a full-time Office Assistant 1 to assist with data entry, manage client inquiries, and maintain documentation for the Calumet Team at Altgeld Gardens.

Communities

Responsibilities

Assists with data entry in the Client Management Database

Will be held accountable for following all Performances Standards presented within non-direct performance grid

Using tact and consideration, responds to telephone and in-person client inquiries, takes telephones messages, and assists clients in waiting room as required

Records, files, and retrieves a variety of documents using manual or automated systems. Destroys files and other records according to established procedures

Receives, stamps, records, and distributes incoming mail. Responsible for checking client history. Records payments. Distributes memos, schedules, bulletins, etc. to staff as required

Reviews all general information, goals, goal descriptions, signatures and goal completion (as appropriate) are completed appropriately and legibly on the IAP; ensures all appropriate verifications are provided, and ensures that the accompanying contact notes support the IAP

Operates TDD equipment and fax machine. May be key operator for copier, including maintaining equipment and xeroxing specific or voluminous assignments

Organizes and files papers and correspondence. Responsible for general maintenance of open and closed files. Retrieves and maintains closed files. Some assignments may require ability to stand and move about for extended periods, and carry files or similar materials

Processes monthly closing of files

Safeguards the provision of quality services

Using basic skills, operates computer using agency software

Warrants the information entered into the Client Management Database aligns with the client’s individual files

Compiles a spreadsheet to document all data entered into the data management systems

Proficient with the data management systems and the ability to pull reports

Supports internal auditing of client record keeping to ensure compliance with CHA expectations

Performs other tasks as assigned

Works effectively with diverse staff and service population

Qualification

Data EntryClient Management DatabaseComputer KnowledgeOrganizational SkillsMulti-taskingJudgmentDiversity AwarenessVerbal CommunicationWritten CommunicationInitiative

Required

High School Diploma or equivalent with one (1) year office experience or equivalent training required

Data Entry experience required

Computer knowledge of applicable software at an entry level

Strong organizational, verbal and written communication skills

Ability to manage multiple tasks simultaneously

Ability to exercise initiative and judgment, maintain accurate files and records, including numerical data

Basic knowledge of grammar and spelling, position requires Aptitude testing

Ability to work with diverse groups

Benefits

Blue Cross and Blue Shield Medical Coverage: HMO, Traditional PPO, or PPO w/ HSA contributions.

Dental and Vision Insurance Options

11 paid Holidays

Paid Time Off (PTO)

401K Plan

Training and Professional Development Plan with E- Learning

Wellness Initiative Program

Employee Assistance Network

Company

Metropolitan Family Services

Metropolitan Family Services is a family social services company providing programs to help families in various communities. It is a sub-organization of Metropolitan Peace Initiatives.

Founded in 1857

Chicago, Illinois, USA

1001-5000 employees