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WaFd Bank · 9 hours ago

Customer Service Representative

Seattle, WA

Full-time

Onsite

New Grad, Entry Level

WaFd Bank is a financial leader serving consumers and business clients across nine Western states. They are hiring a Customer Service Representative to provide friendly and courteous service while performing efficient banking transactions.

BankingFinanceFinancial Services

Responsibilities

Provide a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions

Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations

Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service

Must be kind

Qualification

Customer serviceAttention to detailMicrosoft OfficeCommunication skillsIntegrityTeamworkAdaptability

Required

A smile and great attitude

Highly developed sense of integrity and strong work ethic

Personable and outgoing; able to talk with clients and build rapport and relationships

Great attention to detail and providing accurate service

Technically savvy; able to use multiple computer systems and ability to adapt to change

Adhere to bank policies and procedures designed to comply with Federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations

Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service. In addition, they must be kind

High school diploma or approved equivalent

Basic math skills, 10-key and keyboarding

Proficient in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook

Well-developed smart phone and digital channel skills

Must be organized and display excellent communication skills and a personable attitude

Previous work in retail, consumer service delivery, or client relations